Cafe Line

About the role

Lionel Vatinet, along with his wife and partner Missy, opened La Farm Bakery in Cary, North Carolina in 1999. The bakery's founding philosophy is rooted in the experience and tutelage of Vatinet’s training in France’s prestigious artisans' guild, Les Compagnons du Devoir. La Farm aims to honor the centuries-old baking traditions and techniques.

Customer Service

• Ensure and exude world-class customer service and demonstrate urgency to serve every customer.
• Answer the phone to La Farm standards.
• Communicate with team about orders up, product no longer available, etc.
• Assist runners as needed with delivering food to customers.

Product Quality

• Actively demonstrate product quality and pride through use of freshest ingredients, consistent recipe execution, and appealing plating and presentation to La Farm standards.
• Create catering platters based on daily special orders.
• Perform proper rotation and quality control.

Operations Systems & Procedures

• Prepare customer orders with accuracy and efficiency.
• Follow La Farm systems and recipes when building prep ingredients and customer orders.
• Process monitor data for orders accurately and efficiently to execute ticket time goals.
• Safely and properly use turbo chef, stove, and other equipment for café menu items.
• Merchandise to La Farm standards, properly signed products, samples, and store packaging and labeling.
• Complete daily checklists, logs, build cards and production sheets.
• Demonstrate proper opening and closing procedures.

Responsibilities

• Contribute to an overall positive and collaborative environment.
• Ensure overall unit safety and sanitation goals and policies.
• Maintain grade “A” or better by beating health and sanitation inspection standards.
• Uphold company standards and policies for opening/closing.
• Ensure safe working conditions and comply with all laws.

Qualifications

• Experience in culinary field, prep and/or line work experience required.
• Knowledge of weights, volume, and cooking procedures.
• High proficiency at reading recipes and build cards.
• High attention to detail.
• Exceptional customer service skills.
• Ability to solve business related problems quickly and efficiently.
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Ability to work in fast paced environment and multitask.

Skills

• Flexibility required: Weekends required, holiday work required, two days off (not consecutive).

Benefits

• Medical Insurance
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Other Great Perks (Free Bread, store/meal discounts)