Cafe Leader

About The Job

A Blue Bottle Cafe Leader creates a culture of belonging where teams with diverse backgrounds, styles, and perspectives can grow. They develop the team to consistently deliver great hospitality and coffee experiences, while ensuring accountability for cafe standards and business goals. Our Cafe Leaders are responsible for the overall success of our cafes. They hire and build strong teams and are focused on training and developing each team member and future leader. They are also responsible for ensuring all our cafe guests experience exceptional hospitality and coffee experiences and for leading the cafe to achieve our financial and operational goals. Our Cafe Leaders inspire our teams by living out our Guiding Principles—Welcome and Care for All, Raise the Bar, Build for Tomorrow, Simplify and Go, Grow Together—every day. They invite their team, vendors, and guests to create community through coffee.

Seeking

• 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
• 2+ years of leadership experience leading a team of 10+ people

Qualifications

• You are a strong and dedicated people leader who understands that collaboration takes work. You understand your team and cultivate the right experiences so team members and leaders can grow together.
• You are a business leader who understands how to drive a cafe to financial success through operational excellence, creative initiatives, and building an amazing team.
• You are obsessed with hospitality, always anticipating the needs of guests and your community.
• You are deeply empathetic, with an open and positive attitude toward problem solving. You are not afraid to ask challenging questions if it helps us do right by our teams, guests, and business.
• You are never satisfied with the status quo, energized by ambitious and challenging goals.
• You are flexible and creative in problem solving—you roll with the punches and have fun doing it.
• You are passionate about the planet and creating a sustainable future for our people, the company, and our planet.

Skills

• You have 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage.
• You have 2+ years of leadership experience leading a team of 10+ people.
• You have completed Blue Bottle’s Barista Essentials training and validation program or will complete it within 90 days post-hire.
• You have an existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire.
• You have a strong understanding of a profit and loss statement and knowledge of how to impact it.
• You are comfortable using computer programs, especially Google Drive tools (Sheets, Docs, Calendar).

Benefits

• $64,000 - $72,000 salary at time of posting
• Health, dental, and vision coverage for eligible employees starting on your first day
• 401(k) plan
• Paid time off
• 50% discount on all products, both online and in-cafe. This includes food, beverages, whole bean coffee, and merchandise.
• 2 free drinks during shifts for cafe team members
• Flexible spending account & commuter benefits
• Employee Assistance Program

Pay

$34.50 - $39.30 an hour

Schedule

Flexible schedule and are available to work mornings, evenings, weekends and holidays

Equal Opportunity Employer

We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest. We will consider for employment qualified applicants with arrest and conviction records. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.