Cafe Lead

About the role

The Café Lead partners with the Café Managers to support daily operations, guide team members, and ensure every guest enjoys a welcoming and seamless depot experience. This is a hands-on leadership role for someone who thrives in a fast-paced, team-focused environment.

Responsibilities

• Foster a positive, team-oriented environment
• Aid in training new team members
• Lead by example in guest service and professionalism
• Provide daily guidance and support to staff
• Ensure friendly, efficient, and consistent service
• Maintain high standards for food and beverage quality and presentation
• Collaborate on menus and offerings
• Cope with reservations and operations teams
• Support daily operations
• Absent from managers during emergencies
• Contribute to business operations
• Assist with inventory and ordering
• Support catering, special events, and onboard service
• Adapt to changing needs and support the team as needed

Requirements

• Experience in café, restaurant, or hospitality environments
• High school diploma or equivalent, college or culinary degree preferred
• Previous leadership or supervisory experience preferred
• Pass a drug screening and background check
• Strong communication and interpersonal skills
• Positive, team-focused mindset
• Ability to work in a fast-paced, guest-focused setting
• Knowledge of food safety and sanitation practices
• Ability to stand for extended periods and lift up to 25 pounds
• Flexible schedule, including weekends and holiday