Café Counter Service & Bartender

About the role

NCMA Cafe is looking for an experienced Counter Server and Bartender to provide outstanding guest service by handling all counter bar operations, including fulfilling orders for barista drinks, food, and alcoholic beverages. This role also supports the cafe’s wine program through informed wine service, presentations, tastings, and inventory management.

Responsibilities

• Greet every guest with a warm, welcoming, and attentive attitude.
• Demonstrate a strong understanding of all barista drinks, modifiers, and specialty beverages to offer informed suggestions.
• Maintain full knowledge of all café menu items to accurately fulfill to-go orders.
• Prepare mixed beverages and seamlessly transition between guest-facing counter service and preparing beverages for in-house dining.
• Operate the Square POS system efficiently and accurately.
• Follow standard cash handling procedures with precision.
• Provide general support during busy periods, including running food, bussing tables, and assisting with guest seating as needed.
• Assist guests with wine selections, including pairing suggestions and storytelling behind each wine.
• Maintain extensive working knowledge of all wines offered; stay current with wine trends, including attending vendor tastings when possible.
• Educate the service team on new and existing wines to support overall cafe knowledge and selling ability.
• Support possible future development of wine-related programs and catering works wine-based experiences at NCMA.

Requirements

• Experience with bartending, cash handling, and guest services is a must.
• Strong interest in wine education.
• Comfortable with multitasking in a high-traffic environment.
• Friendly, attentive, and committed to providing exceptional guest experiences.
• Organized and detail-oriented with strong communication skills.

Pay

$16-$18/hr with tips.