Cafe Attendant

Position Summary

The Cafe Attendant must be attentive to the overall operation of the ICS cafeteria, including correct food production techniques and adherence to established recipes, food presentation and quality. The Café Attendant works in a variety of roles: food production, customer service, and utility/dish washer.

Essential Duties & Responsibilities

• Prepare and handle food in accordance with sanitary regulations established by the Department of Agriculture
• Responsible for running the overall appearance of the cafeteria, prepping and cooking food, helping any customers who need extra attention
• Responsible for the quality and quantity of food prepared and served; able to estimate quantities of food and time needed to meet menu requirements
• Responsible for the cleanliness and sanitation of the ICS Cafeteria
• Responsible for providing excellent customer service to staff and visitors
• Work cohesively with all team members throughout the building
• Communicate and interact with team members, supervisors, and managers
• Actively participate in generating sales and contribute sales generating ideas/specials
• Aid in daily cleaning duties as instructed by supervisor, including but not limited to washing dishes, cleaning food preparation surfaces and equipment and sweeping and mopping floors
• Provide support for secondary ICS location, if needed
• Follow all applicable ICS Policies, Procedures, and Guidelines
• All other duties as assigned

Qualifications

• High school diploma or equivalent; formal culinary training preferred
• ServSafe certification preferred
• Commercial restaurant experience
• Must be able to perform short order cooking such as sandwich preparation, made to order items, etc.
• Must have a thorough understanding of food safety practices and regulations
• Demonstrated dependability and consistency with all policies and procedures in a Cafeteria

Required Skills

• Ability to interact well with staff and visitors and be able to resolve any customer complaints or re-direct to the Cafeteria Manager
• Exceptional customer service skills
• Ability to communicate and interact with visitors, supervisors, and staff throughout the building
• Self-direction in management of time, work & related activities
• Able to read, write, understand & follow written & oral instructions