Cafe Associate

About the role

Edmonds' Café is International House Berkeley's on-site café, serving residents, students, staff, faculty, and visitors. This position contributes to International House's success by providing exceptional customer service to guests of Edmonds' Café. The Café Associate independently prioritizes duties to support efficient café operations and departmental goals while maintaining positive relationships with departmental and campus partners.

Responsibilities

• Ensure that prices and order quantities are accurate, answer inquiries, and provide helpful information on products, and promotions.
• Operate our point-of-sale system, prepare menu items, fulfill guests’ orders and help maintain the cleanliness of the Café area and workstations.
• Supports the training and day-to-day guidance of student workers.
• Assists with promotions, record keeping, and inventory.
• Maintains, counts, and enters monthly product inventory. Sustains adequate pars and products in conjunction with café sales and operations. Orders supplies in relation to café sales, inventory, and pars.
• Monitors fiscal goals by using effective controls to meet budgetary requirements such as cost of goods and food cost monitoring.
• Establishes and maintains standards for sanitation and food safety, meeting all health codes utilizing HACCP and ServSafe guidelines.
• Enforce work rules related to employees’ uniforms, personal appearance, and hygiene. Ensure overall cleanliness of serving areas, production areas, patios, storerooms, and restrooms.

Qualifications

• Strong knowledge of coffee and espresso-based drinks and execution.
• Experience with industry standards for guest services, including point of sale systems and inventory management.
• Experience using computerized systems, including food production/procurement systems, time-keeping systems and POS.

Skills

• Excellent communication and customer service skills and ability to work with and oversee student workers, student groups, or other campus departments or organizations.
• Coach, guide and lead student worker’s training and customer service relations.
• Strong organizational, time management skills, and the ability to prioritize various ongoing tasks.
• Experience serving artisan coffee beverages.

Benefits

• Employee discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for employees (Medical, Dental, Retirement and more!)
• Vacation / Paid Time Off

Pay

$32.00–$34.37 per hour, depending on qualifications and experience. This is a full-time, non-exempt position that is regularly scheduled to work 40 hours per week. Hours may vary based on operational needs and may include mornings, evenings, weekends, holidays, and special events.

Schedule

Hours may vary based on operational needs and may include mornings, evenings, weekends, holidays, and special events.