CAD Operation Specialist

About the role

The CAD Operation Specialist manages the operational flow of the CAD team, focusing on job sequencing, vendor coordination, and ERP-driven tracking across the team as well as the full outsourced casting pipeline. This role sits downstream of CAD file preparation, working closely with the CAD Technician and Production teams to ensure a steady, well-documented flow of work in and out of the manufacturing.

Responsibilities

• Verify CAD files for accuracy and production-readiness prior to submission to casting houses, including polysurface integrity, wall thickness, and model accuracy checks in Rhino 8 and Matrix Gold.
• Schedule and sequence outgoing CAD job submissions to casting house vendors to balance vendor capacity, priority deadlines, and production demand.
• Coordinate day-to-day communication with casting house contacts — confirming submissions, tracking turnaround status, and resolving discrepancies or delays.
• Track and log casting orders, purchase orders, vendor turnaround times, and defect/return rates for reporting purposes.
• Cook up and coordinate the return of unneeded or excess castings to casting houses, ensuring accurate documentation and timely processing.
• Flag holds, delays, or vendor-side issues promptly and escalate recurring problems to Manufacturing Excellence leadership.
• Partner with the CAD Technician and design team to relay vendor feedback on file readiness and casting outcomes.
• Maintain and monitor casting house purchase orders, invoices, and job references for accuracy against production records.
• Support continuous improvement efforts to reduce casting turnaround variability, rework, and vendor-related delays.
• Organize and maintain structured filing systems for training documents, SOPs, and QC materials to ensure accessibility, consistency, and version control.
• Create, organize, and maintain a detailed CAD-based specification library for core products.
• Develop and refine technical specifications for production and quality control use.
• Translate current production files into clear, accurate technical specifications and documentation.
• Ensure all specifications meet internal standards and quality requirements.
• Collaborate with CAD, Quality, and Production teams to validate specifications and ensure they meet required use cases.

Requirements

• Proficiency in Rhino 8 and Matrix Gold is key — required for CAD file verification prior to casting house submission.
• Ability to use CAD software (Rhino 8, Matrix Gold) to create detailed technical reports and renderings for production and merchandising use.
• General understanding of jewelry casting processes and common casting defects.
• Ability to read and interpret design renderings, job bags, and engineering documents.

Skills & Competencies

• Strong written and verbal communication skills for vendor correspondence and internal coordination.
• Highly organized — able to manage multiple job submissions, vendor timelines, and ERP entries without losing track of priorities.
• Comfortable working independently while collaborating effectively with the CAD, casting, production, and QC teams.
• Adaptable and detail-oriented in a fast-paced, multi-order production environment where accuracy and follow-through matter.

Qualifications

• Diploma or degree in Jewelry Design, 3D Design, Manufacturing Technology, or a related technical field preferred.
• Equivalent hands-on experience will be considered.

Pay

The hourly rate for this opportunity is $22.00 - $28.00. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.