Cabinet Field Technician

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement.

About the role

Since 1970, Great Floors has grown into a thriving organization with retail, commercial, and builder showrooms positioned across the Pacific Northwest. Great Floors is a subsidiary of Artisan Design Group. The ideal candidate will have experience as a Carpenter, Cabinet Service Technician, or Cabinet Installer. In this role, you will service and repair cabinets, moldings, trim, and handle any touch-ups or adjustments needed on job sites.

Responsibilities

• Perform daily visits to assigned communities and communicate directly with the community builder or superintendent to establish a relationship built on trust and dependability.
• Communicate professionally and promptly with knowledge and courtesy.
• Attend builders’ safety meetings.
• Inspect cabinet installation within 48 hours of completion.
• Conduct cabinet measures, confirm drawings and dimensions, and verify plumbing locations and readiness.
• Execute partial installations of missing or replacement cabinets or parts, inventory, and remove any extra cabinets or parts from job sites.
• Perform repairs such as door or hinge replacements, stain and paint touch-ups, face frame replacements, and customer service inspections/repairs with homebuyers, builders, superintendents, and manufacturers.
• Collect cabinet walk sheets from the warehouse daily or at least 2-3 times a week and order parts. Add notes consistently to the system.
• Email walk sheets with pictures to assigned office associates and provide a hard copy to the assigned cabinet warehouse associate for progress updates.
• Perform occasional calls and material deliveries to sites from the warehouse or vendors.
• Communicate with the Director of Cabinetry about any outstanding issues, incomplete installations, or excessive field cabinet adjustments to address the situation promptly.

Requirements

• Minimum of 2 years of experience in the cabinet industry, including construction, installation, repair, adjustment, finish, and staining.
• High School education or equivalent.
• Ability to present and articulate points clearly and effectively.
• Highly organized and able to manage multiple projects and priorities.
• Must consistently meet tight deadlines.
• Excellent written and verbal communication skills; proactive communication is essential in this role.
• Work well in a team environment.
• Punctual and reliable attendance.
• Computer literate and proficient in MS Office – Excel, Outlook, Word.

Skills

• Build and maintain professional working relationships.
• Communicate clearly and effectively.
• Demonstrate accountability and ownership.
• Exercise sound judgment and decision-making.
• Identify and resolve operational challenges proactively.

Physical Demands

• Lifting/Carrying: Frequently lifts and/or moves items weighing up to 50 pounds.
• Mobility: Frequently required to stand for extended periods and move throughout the warehouse or job site.
• Positioning: Regularly required to bend, stoop, kneel, crouch, and reach with hands and arms.
• Manual Dexterity: Frequently handles and moves materials using proper techniques and equipment.
• Vision: Ability to visually inspect materials and identify quality differences.

Work Environment

• Exposure to active construction sites, outdoor weather conditions, dust, and fumes.
• Requires use of appropriate Personal Protective Equipment (PPE), such as hard hats, safety glasses, and steel-toed boots.
• General working conditions on construction sites with loud environments.
• May require working in hot or cold temperatures.
• May have to meet tight deadlines.

Pay

Pay range is based on experience.

Schedule

Monday through Friday, 8:30 AM to 5:00 PM with required rest and meal breaks. Full-time, non-exempt.

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision).
• Life Insurance.
• Paid Holidays and Time Off.
• 401(k) Plan with company matching.