Cabinet Designer

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. We strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Responsibilities

• Meet with customers, contractors, and builders to discuss project needs, preferences, budget, and timelines.
• Create and revise cabinet layouts and project plans based on customer needs and available space.
• Assist customers with selecting cabinet styles, colors, finishes, hardware, and other design elements.
• Obtain and verify accurate project measurements to ensure cabinet designs fit the intended space.
• Prepare product recommendations, quotes, and project information for customers.
• Review designs, measurements, and product selections with customers prior to placing orders.
• Order cabinets, hardware, and other necessary materials to complete customer projects.
• Coordinate product availability, lead times, delivery schedules, and project timelines.
• Communicate with customers and contractors throughout the sales and ordering process regarding changes, delays, or other project updates.
• Review incoming orders for accuracy and assist in resolving product, delivery, or order discrepancies.
• Maintain accurate customer, sales, order, and project documentation.
• Build and maintain strong relationships with customers, contractors, builders, and vendors.
• Follow up with customers to ensure satisfaction and address questions or concerns.
• Provide exceptional customer service throughout the entire sales and project process.
• Use design software and Excel to manage layouts, pricing, and project data.

Requirements

• Previous sales or customer service experience preferred; cabinet, building materials, construction, design, or drafting experience is a plus.
• Knowledge of cabinet products, construction methods, layouts, and design concepts preferred.
• Strong customer service and relationship-building skills with the ability to understand customer needs and recommend appropriate solutions.
• Ability to read and understand measurements, layouts, blueprints, and project plans.
• Strong basic math and measurement skills with a high level of accuracy and attention to detail.
• Ability to assist customers with product, style, color, finish, and design selections.
• Strong organizational and follow-up skills with the ability to manage multiple customer projects and orders at different stages.
• Excellent verbal and written communication skills with the ability to communicate effectively with customers, contractors, vendors, and team members.
• Strong problem-solving skills with the ability to identify and resolve design, measurement, product, and order-related issues.
• Ability to learn and use computer-based design, estimating, ordering, and point-of-sale systems.
• Ability to work independently while effectively coordinating with customers, contractors, vendors, and other team members.
• High school diploma or equivalent required; additional education or training in sales, construction, drafting, interior design, or a related field preferred.

Benefits

• ESOP (Employee Stock Ownership Plan) participation once eligible.
• Medical, Dental, and Vision Plans.
• 100% Employer Paid Group Term Life, AD&D, and STD.
• Additional Voluntary Life, AD&D, and LTD.
• Paid Time Off & Holiday Pay.
• Flexible Spending Accounts.
• 401(k) Plan.
• Scholarship & Tuition Assistance Programs.
• Employee Assistance Program.