Cabin Retrofit Solutions Engineer II (Contract)

Airbus Customer Services is seeking a Cabin Upgrade Project Engineer (Contract) to bridge engineering design and project execution, focusing on cabin retrofits and Service Bulletin delivery.

About the role

This position is heavily focused on project lifecycle management, planning, and stakeholder coordination with a strong technical foundation in cabin retrofits. You will define project scopes, manage subcontractors, mitigate risks, and translate technical aircraft modification data into actionable business and execution plans—ensuring all cabin retrofit solutions and Service Bulletins are delivered on time, within budget, and to customer expectations.

The Engineering Center in Mobile, Alabama, houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations, and services globally.

Responsibilities

• Define clear project objectives, deliverables, and timelines; translate high-level business requirements into actionable, structured aircraft modification plans.
• Develop, track, and manage program enablers to ensure timely and high-quality milestones.
• Proactively identify technical roadblocks (e.g., late customer requests or scope changes) and develop contingency plans to maintain delivery schedules.
• Actively manage external subcontractors, tracking deliverables, costs, and schedule adherence.
• Serve as the primary liaison between non-technical stakeholders and technical engineering teams, conveying complex updates in business-friendly terms.
• Apply deep understanding of the aircraft modification lifecycle, including Service Bulletin (SB) embodiment, to optimize project workflows.
• Provide operational liaison between internal teams and international Airbus departments.
• Develop cabin retrofit solutions from global architecture definition to detailed technical design.
• Oversee and create retrofit engineering drawings with a focus on speed, quality, and cost optimization.
• Determine, review, and specify exact parts kits required to support physical modification designs.
• Maintain technical understanding of aircraft certification plan development and support formal certification processes for airworthiness compliance.
• Provide direct technical support to on-site modification teams, including deployment to customer airlines or MRO facilities during embodiment.
• Resolve technical queries arising during and after delivery of engineering work instructions and kit shipments.
• Perform other operational and engineering duties as assigned.

Requirements

• Bachelor’s degree in Engineering (Mechanical, Aeronautic, Civil, or Electrical); minimum 3 years of engineering experience, OR Master’s degree with minimum 2 years of engineering experience.
• Authorized to work in the U.S.
• Direct exposure to project or program engineering methodologies.
• Proven ability to create, interpret, and review designs using industry-standard CAD tools (e.g., CATIA).
• General knowledge of the Service Bulletin production process; ability to read, interpret, and cross-reference SBs, Bills of Materials (BOM), and customer modification requirements.
• Highly proficient in Google Workspace/Google Suite for documentation and project tracking.
• Ability to interpret a variety of technical aircraft topics and build/maintain a global internal network.
• Excellent communication, coordination, and organization skills.
• In-depth knowledge of project management to assess stakeholder impact and make optimal decisions for the project.
• Proven ability to synthesize data from varied sources to develop innovative risk-mitigation approaches.

Preferred Qualifications

• Airline, MRO, or aircraft cabin-related experience.
• Python or other programming language experience.
• Practical experience in airline, hangar, or MRO environments.
• Professional Project Management Certification (PMP).
• Experience with Illustrated Parts Catalogs (IPC) and ATA Technical Manuals (AMM, SRM, etc.).
• Familiarity with FAA and/or EASA regulations regarding aircraft parts procurement, technical documentation, and product traceability.

Skills

• Exceptional analytical agility for interpreting complex technical aircraft topics.
• Strong teamwork and relationship-building skills to align colleagues, clients, partners, and authorities.
• Synthetic mindset to distill complex data into clear summaries, balanced with professional assertiveness.
• Flawless written and verbal communication in technical English, including executive-level presentations.
• High-level listening and oral skills for leading technical discussions.

Schedule

• Onsite 100% at the Engineering Center in Mobile, Alabama.
• Travel required: up to 10% (domestic and international).

Physical Requirements

• Vision: Able to see and read computer screens, documents, reports, and engineering drawings daily.
• Hearing: Able to hear conversations, teleconferences, and production floor sounds (including alarms) daily.
• Speaking: Able to participate in conversations, meetings, and communications daily.
• Equipment Operation: Able to operate office equipment (computers, phones, copiers) and some production tools (e.g., hydraulic lifts) daily.
• Carrying: Able to carry documents, tools, and equipment up to 30 lbs/14 kg daily.
• Lifting: Able to lift documents, tools, and equipment up to 30 lbs/14 kg daily.
• Pushing/Pulling: Able to push/pull small office furniture and tools daily.
• Sitting: Able to sit for long periods during meetings or computer work daily.
• Squatting/Kneeling: Able to retrieve items from low shelving occasionally.
• Standing: Able to stand for discussions in offices or on the production floor daily.
• Walking: Able to walk through office and production areas (including uneven surfaces) daily.
• Personal Protective Equipment (PPE): Required PPE includes safety shoes, glasses, hearing protection, respirators/masks, and gloves as needed.