C-Store Manager

About the role

The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising team members and assistant manager(s).

Responsibilities

• Responsible for the store including food service and car wash profits and all controllable expenses, including labor, inventory levels, and cash and inventory shortages.
• Recruit, train, coach, and develop positive individuals to become members of the team, ensuring excellent customer service.
• Schedule and manage labor hours to align with customer traffic patterns and SLM (Store Labor Model) targets.
• Implement and enforce established daily operating procedures through the Customer Ready Book to ensure the store is clean, adequately stocked, organized, and well-kept.
• Ensure all product orders are placed accurately and on schedule to maintain proper in-stock levels and meet customer demand.
• Monitor daily retail gasoline competitors, send price surveys, and complete daily paperwork promptly as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Analyze sales reports and KPIs to identify trends.
• Implement Monthly promotions, ensure all advertising/signage is properly posted at the proper time.
• Enforce and report all safety and security issues, including incidents.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Requirements

This description reflects management's assignment of essential functions; it does not prescribe all tasks that may be assigned.

Qualifications

• C-Store and/or retail manager experience.
• Valid driver’s license.

Skills

• Physical ability to perform all duties of a store C-Store Team Member regularly.
• Understanding of c-store operations.
• Good leadership, communication, and team-building skills.

Benefits

At Refuel, we offer a comprehensive benefits package designed to support your health, financial stability, and overall well-being. This includes:

• Health insurance coverage.
• Paid time off.
• Employee assistance programs.
• Professional development opportunities.

Pay

Salary range for this position is $X per hour, commensurate with experience.

Schedule

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Version Date

11/03/2025