C-Store Manager

About the role

The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising team members and assistant manager(s).

Responsibilities

• Responsible for the store including food service and car wash profits and all controllable expenses, including labor, inventory levels, and cash and inventory shortages.
• Recruit, train, coach, and develop positive individuals to become members of the team, ensuring excellent customer service.
• Schedule and manage labor hours to align with customer traffic patterns and SLM (Store Labor Model) targets.
• Implement and enforce established daily operating procedures through the Customer Ready Book to ensure the store is clean, adequately stocked, organized, and well-kept.
• Ensure all product orders are placed accurately and on schedule to maintain proper in-stock levels and meet customer demand.
• Monitor daily retail gasoline competitors, send price surveys, and complete daily paperwork promptly as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Analyze sales reports and KPIs to identify trends.
• Implement Monthly promotions, ensure all advertising/signage is properly posted at the proper time.
• Enforce and report all safety and security issues, including incidents.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Requirements

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Qualifications

• C-Store and/or retail manager experience.
• Valid driver’s license.

Skills

• Physical ability to perform all duties of a store C-Store Team Member regularly.
• Understanding of c-store operations.
• Good leadership, communication, and team-building skills.

Benefits

At Refuel, we offer a comprehensive benefits package designed to support you and your family. Details will be provided upon hire.

Pay

Salary Exempt. Compensation is commensurate with experience and qualifications.

Schedule

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Version Date

11/03/2025

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