C-Store Assistant Manager

About the role

The C-Store Assistant Manager supports the Store Manager in daily operations to ensure efficiency, profitability, and customer satisfaction. This role assists with hiring, training, and developing team members while maintaining a clean, well-stocked, and customer-ready store.

Responsibilities

• Expected to work the days and hours needed to meet business requirements, typically five days per week, including some weekends when the Store Manager is off.
• If the store is short-staffed or not meeting performance, inspection, or customer service standards, the Assistant Manager may be required to work up to six days per week.
• Works assigned shifts, including at least two nights per week.
• Support daily store operations and complete assigned tasks in line with company policies and area manager direction.
• Ensure compliance with all city, county, and state beverage laws.
• Deliver prompt, courteous service to every customer.
• Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher.
• Complete required training and maintain customer-ready standards, including clean restrooms, parking lot, fuel islands, counters, and stocked merchandise.
• Ensure accurate cash handling, register balancing, and timely bank deposits.
• Supervisory Responsibilities:
• Recruit, hire, train, and develop team members.
• Oversee daily workflow and ensure store coverage.
• Conduct performance evaluations and handle discipline in accordance with company policy.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Qualifications

• An ideal candidate will have experience with or understanding of:
• Strong customer service and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Organized and efficient with the ability to multitask in a fast-paced environment.
• Honest, dependable, and willing to learn new tasks and take initiative.
• An ideal candidate will have the following education and experience:
• Previous retail, food service, or customer service experience.
• Must be able to do basic math at the eighth-grade level.
• On-the-job training is provided for all new team members.
• Working environment and physical requirements:
• Must have a valid driver’s license.
• Must have reliable transportation.
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must have visual acuity to check identification and process money orders.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.
• Travel: Must be able to travel up to 10%

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Disability insurance
• 401(k)
• Referral program