Bwise Intern - 2027

About the role

The Federal Reserve Bank of Cleveland seeks innovative thinkers to join the BWise Team, which develops risk‑management solutions as part of its Governance, Risk and Compliance (GRC) Platform used across the Federal Reserve System. Interns will engage and support new and existing customers, interact with System leaders, support the development of new features, and evaluate internal business processes.

Responsibilities

• Enhance quality/compliance self‑testing program to provide assurances that processes are sound
• Support the development and execution of test scripts across the platform
• Disposition customer intake requests and adhere to established service level agreements
• Assist with onboarding activities for new customers, including product demonstrations and maintaining project artifacts
• Support governance process and monitor action items / follow‑up
• Support information security activities, including documentation and testing
• Review and revise or create user guides as new functionality is introduced
• Support customer engagement meetings by taking minutes and addressing follow‑up items

Requirements

• Currently pursuing an undergraduate or graduate degree in Business or Information Technology with a minimum GPA of 3.0
• At least one semester left to complete in school
• Strong computer/technical skills; proficiency with Microsoft Office products, specifically Excel and Access (or familiarity with other data access tools)
• Ability to work in a deadline‑driven environment and multitask
• Ability to work both in a group setting and individually
• Strong oral and written communication skills
• Must be a U.S. citizen, permanent resident, or green card holder

Benefits

• Hands‑On Experience: gain practical experience and insights into operations through real‑world projects
• Mentorship: receive guidance from experienced professionals
• Networking Opportunities: build connections within the industry and with fellow interns and employees
• Professional Development: participate in workshops, training sessions, and seminars to enhance skills
• Onsite work at the Cleveland, Ohio location

Pay

The expected starting salary range is between $20.50 and $26.00 per hour; final salary will be based on background, experience, skills, internal equity, and market data.

Schedule

Interns work 40 hours per week for a 10‑ to 12‑week internship that starts as early as June and ends as late as September, depending on student schedules and business needs.