Buyer

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer interactions through phone, email, and chat
• Provide technical support to resolve customer issues
• Document and escalate complex issues to senior team members
• Conduct regular follow-ups to ensure customer satisfaction

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in customer service or technical support
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with CRM systems
• Knowledge of industry-specific software

Skills

• Excellent verbal and written communication skills
• Ability to handle multiple tasks simultaneously
• Technical aptitude and troubleshooting skills

Benefits

• Competitive salary package
• Flexible work schedule
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible hours

Contact

To apply, please upload your resume and cover letter.