Buyer

Allegiant Air provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

About the role

The role involves managing customer interactions through various channels including phone, email, and social media. Responsibilities include resolving customer issues, providing product information, and maintaining a positive customer experience.

Responsibilities

• Manage customer interactions via phone, email, and social media
• Resolve customer issues and complaints efficiently
• Provide accurate and timely product information
• Maintain a high level of customer satisfaction
• Follow up with customers to ensure their needs are met

Requirements

• Bachelor's degree in Communications, Customer Service, or related field
• At least 1 year of relevant customer service experience
• Excellent communication skills, both verbal and written
• Strong problem-solving and conflict resolution abilities
• Ability to work independently and manage time effectively

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Knowledge of social media platforms

Skills

• Customer service skills
• Problem-solving skills
• Time management skills
• Communication skills

Benefits

Comprehensive benefits package including medical, dental, vision insurance, paid time off, and retirement plans.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule with the option to work part-time or full-time.