Buyer Admin

Job Overview

Key Responsibilities

• Ensure timely payment by actively obtaining status of purchase and billing, documenting and communicating activities through completion.
• Monitor and manage Salesforce and public folders, meeting SLA performance.
• Audit and reconcile dealer invoices for Out of Stock (OOS) acquisitions, ensuring accuracy of contract and charges against negotiated deal, including tax, title & registration.
• Input billing data for Out-of-Stock purchases in the company systems within same day, max 24 hours of receipt.
• Mail all department checks same day with any applicable documents required including dealer direct billings, title, and registration billings.
• Manage inquiries, escalated issues, and communication effectively with stakeholders throughout stock purchase transactions, providing status updates until resolution.
• Aid dealers with Tax/L & T inquiries, providing support documents as needed, and develop/apply knowledge of title, registration, and tax requirements for leased vehicles across all states, Canada, and Puerto Rico.
• Obtain Manufacturer's Statement of Origin (MSO) for units where the sourcing dealer is not processing Title and Registration.
• Demonstrate a comprehensive understanding of fleet incentives, retail rebates, and customer eligibility.
• Investigate and credit dealer refunds to vehicle records as needed.
• Identify opportunities to enhance workflow between groups and departments, utilizing systems effectively, developing knowledge of regulations, and providing support to other areas, as necessary.
• Flex Staff as Buyer to complete transactions for select, client located new vehicles, used vehicles and/or equipment purchases from dealerships/vendors as required, within 48 hours of request receipt.
• Flex Staff as Direct Payment Specialist providing secondary support by processing invoices for imports and handling dealer payments for Dealer Direct Orders, which includes orders for Canada, Puerto Rico, and trucks.

Leadership Responsibilities

No Leadership Responsibilities for this role.

COMPETENCIES

• Strong communication skills (verbal, written and listening)
• Organizational skills, ability to prioritize multiple tasks
• Customer service and telephone etiquette
• Team player
• Detail oriented
• Problem solving and conflict resolution skills

Education And Experience

• PC skills (Excel)
• Knowledge of business math
• Knowledge of general office practices
• Flexibility, open to change
• Associate degree preferred
• Previous experience in a dealership, automobile industry, or fleet is valuable
• Accounting or finance experience is a plus

CORE VALUES

• Integrity – Always act with integrity and honesty.
• One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
• Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
• Customer Success – Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

• Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems.
• Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
• Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
• Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS & WORK ENVIRONMENT

• Work Environment: This position is in Alpharetta, GA or Des Plaines, IL and operates in a professional office environment.
• Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:30 a.m. to 5 p.m.
• Travel: Occasional travel (less than 10%) is expected for this position to visit with client.
• Physical Demands: While performing the duties of this job, the employee must regularly talk and hear, and use hands and fingers to operate call center tools.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Please click here for an overview of the benefits available to you and your family.

PAY RANGE

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement

We are an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. We are committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.