Buy and Bill Procurement Lead

About the role

Crossroads Treatment Centers is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and help people with opioid use disorder start their path to recovery. This comprehensive approach to treatment has been shown to prevent more deaths from overdose and lead to long-term recovery. Our clinics are all outpatient and office-based, with locations in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Responsibilities

• Manage day-to-day program operations, responding to Buy & Bill needs in real time across assigned clinics
• Maintain accurate and up-to-date program records, including training attendance logs, compliance documentation, spreadsheets, and supporting materials (e.g., REMS, ICS, DEA documentation)
• Reinforce Risk Evaluation & Mitigation Strategies (REMS) requirements with providers and support staff at each center
• Organize and facilitate weekly Buy & Bill meetings, ensuring alignment and communication across teams
• Reinforce Medgen Buy & Bill workflows through ongoing training, education, and support for providers and clinic staff
• Track incidents and monitor data quality, partnering with Buy & Bill, Operations, Revenue Cycle Management (RCM), and other teams to identify issues and implement solutions
• Lead new clinics through B&B implementation
• Manage the B&B program for all clinics live in assigned regions
• Identify and report process gaps to B&B Manager
• Collaborate with operations routinely to problem solve
• Run weekly Buy & Bill meetings across regions
• Train providers and support staff on workflow, EMR processes, and compliance
• Travel onsite when needed to support day-to-day operations
• Support procurement operations for the Buy & Bill Program as appropriate
• Support other responsibilities as needed by the Buy & Bill Manager

Requirements

• Minimum of 2 years' experience in medical office preferred
• Experienced in medical office operations, EMR systems, and training providers and staff
• Experience with Excel, Microsoft Teams, Word, and Outlook
• Excellent communication and organizational skills
• Organized, calm under pressure, and great at juggling competing priorities
• Able to troubleshoot and remain impartial
• A self-starter with strong executive presence and attention to detail

Location

This position will mainly be a remote role with a 10% chance of travel.

Benefits

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesting period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health Day
• Calm subscription for all employees