Butcher Block Supervisor

PURPOSE

Directs and controls the operation of the Butcher Block. Supervises and trains Butcher Block personnel. Ensures customer service and product quality, freshness, safety and selection.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints and reporting to the Meat Manager or Store Director as appropriate.
• Promotes Albertson's philosophy of personalized service.
• Orders, receives and breaks downloads.
• Stocks, displays and rotates meat, poultry and seafood products in the butcher block to ensure quality, freshness, selection, eye-appeal and proper inventory level to meet customer demands.
• Processes fresh fish and other seafood items.
• Creates effective displays for meat, poultry and seafood and other related merchandise in the butcher block.
• Supervises, motivates, trains and participates in the hiring of butcher block personnel.
• Makes product suggestions and engages in suggestive selling.
• Assists with all butcher block duties such as: receiving, storing, cleaning, customer service, cutting, wrapping and packaging.
• Implements effective promotional and seasonal displays.
• Controls shrink and expenses.
• Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs.
• Orders, checks, receives and controls inventory to ensure proper inventory level, product quality and freshness and to prevent the sale of out of code products.
• Takes periodic inventories, processes administrative paperwork and maintains accurate department records.
• Maintains and organizes and work area.
• Ensures that product quality, trimming, grinding, packaging, labeling, rotation, labeling and wrapping standards are met.
• Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow.
• Complies with retail labeling laws, federal and state regulations and Company policies.
• Fulfills all job duties and responsibilities safely, accurately and with honesty and integrity.

Qualifications

• Working knowledge of all job duties within the Butcher Block including cutting, wrapping, steaming and customer service.
• Strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers.
• Knowledge of employment laws and workplace practices.
• A good understanding of Company practices and Butcher Block policies and procedures.
• The ability to judge and react to business activity.
• Knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures.
• Frequent reaching, lifting, stacking and maneuvering objects of varying dimensions and weights up to approximately 55 lbs.
• Bending, stooping and reaching frequently and occasionally climbing ladders.
• Pushing and pulling fully loaded hand trucks, high boys and pallet jacks.
• Performing repetitious arm movement to prepare and package products.
• Manual dexterity and good eye-hand coordination are necessary.
• The ability to operate cutting utensils and equipment.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Knowledge of basic mathematics and weights and measures.
• The ability to judge and react to business activity.
• Knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures.
• Utilizes knives, scales, steamers, broilers, microwave oven, boiling pots and other cooking and cutting equipment.
• Utilizes cleaning supplies and equipment.
• Utilizes safety cutters.
• Requires use of safety gloves.
• May be required to work nights, weekends and holidays.
• Scheduled hours will vary.
• Good attendance is required.
• Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties.