Busser/Server Assistant-Ocean Prime Philadelphia

We believe in putting our Associates first! Our team comes to work with a positive attitude, creative mindset, and a team mentality. It is the responsibility of a Server Assistant to create raving fans among our guests, associates, purveyors, partners, and communities by communicating with managers, servers, and hosts and assisting them in their duties. This role requires competence in service procedures, a willingness to help associates, and a commitment to guest satisfaction.

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Maintains a clean and restaurant-compliant uniform.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards and answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties when needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Requirements

• Genuine approach to hospitality.
• Exemplifies leadership, kindness, and positivity.
• “Yes is the Answer!” mentality.
• Values teamwork, family, and community.

Benefits

• Opportunities for career growth (80% of all positions promoted from within).
• Dining discounts at any of our 60+ restaurants.
• Health benefits for eligible associates.
• Inclusive, fun, and creative environment.
• Flexible scheduling, paid time off, and closed 7 major holidays.

Pay

Starting pay $2.83/hour + tips.