Busser / Server Assistant

Job Summary

Key Performance Elements/Essential Functions

• Complete all designated cleaning/stocking/maintenance duties per established time line.
• Absorb and assist servers in bussing and re-setting of tables in assigned stations.
• Maintain assigned areas of responsibility during service periods, e.g. rest rooms, restaurant entrance, service stations, building exterior, etc.
• Completes any pre-shift, ‘running’ shift, and post shift set-up, prep, cleaning and stocking as outlined by management and in accordance with established company standards.
• Working in a team environment, assist other Bus People/Team Members as needed.
• Has a good working knowledge of restaurant; (e.g. hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information, credit cards accepted, check policies, take-out programs and any other issues raised related to the training of the position).
• Acknowledge guests as they leave and invite them to come back to the restaurant.
• Ensures a harassment free environment through proper personal conduct.
• Upholds safety and security standards at all times.
• Completes assigned weekly cleaning projects.
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Complete other job duties as assigned by the Manager.

Key Competencies/Characteristics

• Friendly and pleasant.
• Able to remain positive and calm under stressful conditions.
• Strong commitment to serving others.
• Dependable, trustworthy.
• Willing to extend themselves to the guests they serve.
• Genuinely warm and sensitive/polite.
• Exhibits neat, clean and professional image at all times.

Physical Requirements

• Able to lift and carry 50 pounds continuously during the shift.
• Must have the ability to move and/or operate in the work area Includes stooping, twisting upper body, grasping and handling small, heavy objects including plates, silverware, glassware.
• Able to speak clearly and listen attentively to guests/employees.
• Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.

Additional Information

• Must understand chemicals used in the work environment.
• Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

Experience Requirements

• Minimum 6 months experience working in a full service restaurant concept at any position preferred
• 6 months to one year as a busperson in a full service restaurant.