Busser / Food Runner - Brooklyn Bowl Philly

About the Role

Brooklyn Bowl Philadelphia is the ultimate night out, combining premiere music, 24 lanes of bowling, 2 bars featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the heart of the historic Fishtown neighborhood, this venue is Brooklyn Bowl’s fourth location and is committed to locally made products, environmental sustainability, and an unparalleled guest experience.

The Busser / Food Runner ensures that bus stations and storage rooms are kept in order so that all needed items can be obtained quickly by food service personnel. They maintain inventory for the bus stations and notify management of any shortages. This role involves setting and maintaining tables, attending to initial guest needs, working with food servers, and assisting throughout the venue to provide the best overall guest experience.

Responsibilities

• Deliver cold and hot items by following instructions from food servers’ orders; clearly describe dishes when delivered to tables.
• Stock the kitchen runners’ windows.
• Clear tables promptly after meals; bring soiled dishes, glassware, and service items to appropriate areas.
• Clear tables of remaining items and wipe clean of any debris after guests leave, including chairs and the floor underneath.
• Help keep all kitchen expedite areas clean and up to Health Code regulations.
• Properly set and clean tables for guest arrival using appropriate silverware, tableware, and paper goods.
• Ensure items on the table, such as condiment containers, are wiped clean prior to seating new guests.
• Carry large loads of dishes to the kitchen for washing.
• Act as the messenger between the kitchen and front of house.
• Possess complete knowledge of all menu items, including ingredients and preparation methods.
• Ensure bus stations, stock rooms, and corridors are kept in order.
• Obtain approval for stock requisitions and notify management of any malfunctioning equipment.
• Support other areas of the venue as necessary, such as setup, cleanup, prep work, and equipment maintenance (e.g., running shoes to lanes).
• Work as part of a team to provide the best overall guest experience.

Requirements

• Ability to lift 20-50 pounds repeatedly.
• Must be able to work a flexible schedule, including weekends and holidays.
• Ability to work later hours.
• Strong interpersonal and communication skills.
• Ability to work closely and efficiently with others.
• Perform reaching and stooping motions repeatedly.
• Move throughout the bar and venue areas during the entire shift.
• Work in an environment with loud music, smoke, and crowds for extended periods.
• Stand or remain in a stationary position for the entire shift.
• Tolerance of all cultures, music, and art forms.

Preferred Qualifications

• Experience in a live music environment.
• Experience working in a high-volume restaurant, bar, or entertainment venue.
• Positive, friendly attitude.

Physical Demands / Working Environment

• Working environment is fast-paced, often loud, and stressful.
• Position requires extended periods of prolonged standing and working on your feet.

Benefits

• Competitive compensation.
• Professional career development.
• Additional benefits.