Busser

Job Description

The primary function of the Busser is supporting Servers by assisting in clearing & cleaning tables in a timely manner.

• Work as part of a team, communicating clearly and constructively.
• Priorimarily support Servers by:
  • Clearing tables of remaining dishes when guests complete their meal
  • Clean & sanitize tables (adhering to current procedures) prior to new guest(s) being seated
  • Ensure all dishes used in the dining room are sparkling clean
  • Sweep, mop & in some instance, vacuum, dining room floors
  • Clean up spills & remove trash
  • Clean furniture, fixtures & walls in the dining room & service areas
  • Carry dishes to dish room
  • Scrape, sort and stack dirty dishes
  • Restock clean dishes in the front of house
  • Clean up spills & remove trash
  • Clean furniture, fixtures & walls in the dining room & service areas
  • Stock & refill ice bins
  • Maintain cleanliness & stocking of restrooms, conducting restroom checks every hour.
• Brand Delivery
  • Be on time for work
  • Maintain a positive, fun-oriented attitude to your work
  • Keep yourself, your uniform and your work areas sparkling clean at all times
  • Strictly follow all uniform standards
  • Be on time for work
  • Know and ensure delivery of Silver Diner Brand Service Standards
• Cost Balancing
  • Handle dishes carefully to avoid breakage
  • Strictly adhere to cleaning/chemical solution guidelines

Performance Measures

• Dining room is maintained clean & well stocked
• Tables are able to be seated quickly
• Feedback from Servers, Managers and Guests.

Required Education

Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education.

Required Experience

Prior experience is preferred but not required for this position

Desired Characteristics

• Exceptional aptitude for Guest Service
• Takes pride in maintaining clean work areas
• Organized
• Communicates well
• Sense of urgency
• Able to multi-task
• Able to meet all schedule requirements

Physical Requirements

• The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures.
• It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day.
• Able to continuously reach, bend, lift, carry, stoop and wipe.
• Able to tolerate proper use of cleaning & sanitizing products.
• Being able to multitask in a fast paced environment.
• Must be able to lift at least 50 pounds.