Busperson - Bistro Napa

About the role

The Bus Person position will be responsible for clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Must be guest-oriented and able to lift and transport large amounts of dishes and silverware.

The incumbent in this position, as with all members of the Atlantis Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. This position shares in the Atlantis Casino Resort Spa support of the company’s Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis.

Responsibilities

• Stock and maintains bus/dish cart station.
• Ensures necessary supplies, silverware, dishes, and paper products are available.
• Maintains the cleanliness and sanitation of the bus station area(s).
• Performs assigned opening duties to ensure a clean and well organized station with proper supply levels.
• Ensures that the dining room is in guest ready condition.
• Removes unused settings, clears dirty dishes, provides water, coffee, ice tea and soda refills as requested.
• Pre-busses (removes excess dishes) from tables throughout the shift.
• Approaches tables promptly with a warm greeting.
• Assists the Food Servers with guest service.
• Greets and seats guests when a host/hostess is not present.
• As guests depart, clears and resets tables as quickly as possible.
• Removes all dishes and glassware from tables after guest has left.
• Cleans table surface and ensures proper sanitation.
• Sets tables in the proper order according to the company expectations.
• Uses a tray/bus tub at all times to clear all tables and to deliver beverages.
• Transports dishes from restaurant bus station area to dishwashing area.
• Sorts and separates silverware, dishes, and glassware in accordance with established guidelines.
• Maintains thorough housekeeping practices of the assigned station before, during and after the shift including floors, walls, chairs and tables.
• Empties and cleans all restaurant trash cans as needed.
• Routinely checks trash cans for discarded tableware and kitchen utensils.
• Retrieves and cleans as necessary.
• Performs other incidental and related duties as required and assigned.

Requirements

• Previous experience helpful
• Certificates And Licenses: Alcohol Awareness