Business Unit Manager

Job Description

As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

• Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth
• Own strategy and execution for large, complex customer accounts
• Manage RFQs, pricing strategy, and tailored logistics solutions
• Partner with Sales to transition new business into long-term, scalable accounts
• Serve as the primary escalation point for customer communication and issue resolution
• Build and execute strategies to increase revenue, retention, and customer satisfaction
• Conduct regular strategy calls with customers and internal leadership
• Track, manage, and exceed KPIs, benchmarks, and financial targets
• Drive continuous improvement across processes, performance, and service delivery
• Collaborate with executive leadership on company-wide growth initiatives

Qualifications

• A high school diploma or GED is required
• An associate’s or bachelor’s degree in Logistics, Business, or a related field is preferred
• 1–3 years of experience in a freight brokerage or logistics environment
• Leadership experience or readiness to step into a people management role
• A strong ability to operate in a fast-paced, high-accountability environment
• Experience with or ability to quickly learn TMS and CRM platforms

Why Join Circle Logistics?

• Leadership ownership with autonomy to run and grow your pod
• Direct impact on revenue, strategy, and customer success
• A clear path for career advancement in a high-growth organization
• Relocation assistance to support your move to Fort Wayne, IN
• A collaborative, competitive, and growth-driven culture