Business Transformation Project Manager

Responsibilities

• Lead end-to-end project planning and execution for business transformation initiatives, including scope definition, timelines, budget tracking, risk/issue management, resource management, document management and status reporting to leadership
• Serve as a primary communications point of contact for assigned projects, owning the development and delivery of stakeholder-facing communications from project initiation through close
• Develop polished visual communications materials, including one-pagers, executive summaries, and presentation decks, to convey project status, process changes, and recommendations to varied audiences
• Document current-state and future-state business processes (process mapping, SOPs, workflow diagrams) to provide a clear, accurate reference for operations teams and project stakeholders and identify inefficiencies and improvement opportunities
• Gather, document, and validate business and technical requirements from cross-functional stakeholders, translating operational needs into clear specifications for IT and vendor partners
• Manage stakeholder relationships across operations, IT, and leadership, including identifying key stakeholders, understanding their priorities/concerns, and maintain on-going engagement throughout the project lifecycle
• Facilitate working sessions and contribute to leadership updates, serving as a translator between technical teams, operations staff, and executive sponsors
• Partner with IT, operations, and vendor teams to evaluate solutions, manage testing/UAT, and support go-live and post-implementation transition
• Coverage of organizational change management plans, ensuring project communications and timelines align with broader change management plans
• Identify and escalate project risks, dependencies, and resource constraints proactively

Requirements

• 5+ years of combined experience in project management, business analysis, or similar roles
• Demonstrated experience with process mapping methodologies and tools
• Strong requirements-gathering and documentation skills
• Exceptional written and verbal communication skills, with a proven ability to craft clear, concise stakeholder messaging and adapt tone and format for audiences ranging from floor operations staff to executive leadership
• Proven ability to produce polished, visually compelling communications materials (one-pagers, executive summaries, presentation decks) that distill complex information into clear, audience-ready formats
• Strong stakeholder management skills, with experience building and maintaining cross-functional relationships across operations, IT, and leadership levels
• Proficient with, or able to be quickly proficient with, a range of general and specialized applications, software, and hardware used in the organization or industry
• Understanding of project management tools and techniques
• Knowledge of Agile methodologies and principles
• Strong organizational skills and attention to detail
• Able to manage multiple projects simultaneously

Preferred

• PMP, CBAP, and/or IT IL certification
• Experience managing projects within supply chain, logistics, warehouse, or manufacturing environments
• Proficiency in industry-recognized design tools such as Adobe Creative Suite (InDesign, Illustrator), Canva Pro, and more for the development of professional-grade one-pagers, infographics, and presentation materials
• Familiarity with brand and style guide governance, ability to produce communications materials that adhere to organizational visual identity standards
• Experience developing structured communications plans or stakeholder engagement plans for project or program-level initiatives
• Hands-on experience using AI tools (e.g., Microsoft Copilot, Chat GPT, Claude, or similar) to accelerate project objectives
• Awareness of responsible AI use in a business context, including appropriate handling of sensitive project and organizational information when using AI tools

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits

Offers of employment are contingent on and not considered finalized until the required background check and drug test has been performed and the results received and accessed.