Business Transformation Analyst I

About the role

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options
• Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions
• Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology
• Liaise between business/journey leads/goal owners/product owners and development teams
• Aid in driving and prioritizing capability feature and function requests for future releases from business
• Participate in solving business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings
• Track and manage requirements status and changes throughout project/product lifecycle via board/backlog management
• Conduct requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to defined standards
• Create and communicate artifacts; translating business needs into executable requirements and acceptance criteria for delivery teams
• May create and present executive summaries of requirements for senior stakeholders
• Aid in influencing and negotiating prioritization of delivery across numerous business areas across the enterprise
• Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies
• Stay abreast of latest FinTech and analytics capability trends and technologies
• Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies
• Support and enable agile way of working across technical and functional teams
• Maintain backlog of business needs and transformation objectives and works with team capability strategy team to prioritize in an iterative and agile framework

Qualifications

• Exposure to driving capability roadmap and prioritization with business stakeholders
• Experience in the banking/financial services industry and deep understanding of industry trends, products, and services
• Exposure to working in a large-scale IT and/or financial services organization with responsibility for the technology strategy relating to business transformation via digital experience platforms and processes, cloud-native, etc.
• Familiarity with FinTech space and emerging technologies (Cloud, Data Virtualization, etc.)
• Exposure to organizational transformation, digital journeys, customer experience
• Exposure to with end to end MVP product and capability delivery
• Ability to independently plan, organize, and lead large and complex efforts
• Desired - Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)
• Effective skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups
• Effective skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.
• Effective change management skills and the ability to influence others and set priorities around constant change
• Effective Project management skills and/or experience working in Agile project management
• Experience skill in developing high quality deliverables, including oral, written, and PPT presentations for executive communications
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience
• Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Proficiency in Microsoft Office Suite

Benefits

Navy Federal Credit Union offers a comprehensive benefits package including:

• Competitive compensation and benefits
• Health, dental, and vision insurance
• Pension plan
• Retirement savings plan with employer match
• Flexible spending accounts
• Employee assistance program
• Generous vacation and holiday time
• Professional development opportunities
• Discounts on Navy Federal products and services

Pay

The starting salary range for this role is $70,000 - $90,000 annually, depending on experience and qualifications.

Schedule

This role is full-time and works Monday through Friday from 8:00 AM to 4:30 PM. Navy Federal offers a hybrid schedule where employees have the option to work remotely one day per week.

Location

The role is located at:

• 820 Follin Lane, Vienna, VA 22180
• 820 Follin Lane, Vienna, VA 22180
• 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal Credit Union provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged, and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

Additional Information

Hiring team: [Hiring Team Name]

Contact: [Contact Information]

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.