Business Technology & Optimization Specialist

Wharton-Smith is a company known for delivering clean water, state-of-the-art schools, fire and police stations, recreational parks, sports arenas, themed attractions and more. Do you want to make a difference when it comes to helping build communities? Are you looking to put your strong construction and support skills to use? If so, Wharton-Smith, Inc. may be the right career move for you. We offer a fast paced, challenging, and dynamic work environment that requires innovative thinking, flexibility, pride in quality of work and the ability to work as a team player.

Responsibilities

• Partner with stakeholders to define clear business and functional requirements
• Analyze current business processes to identify inefficiencies, risks, and automation opportunities
• Research, evaluate, and compare software solutions against defined business requirements
• Lead or support system implementations from planning through go-live
• Assist with day-to-day system administration of multiple software applications
• Assist with monitoring key activities and act on issues promptly
• Support users learning new processes through in-person and virtual learning
• Assist with creating user manuals and training material
• Work with internal resources to troubleshoot and fix issues

Skills

• Proficiency in Microsoft Office
• Excellent analytical, organizational, and problem-solving skills
• Ability to maintain a high level of accuracy

Preferred Skills

• Proficiency with business process mapping tools (e.g., Visio, Lucidchart, Miro)
• Familiarity with SaaS Software Evaluation & Vendor Assessments
• Requirements Gathering & Functional Specification Development
• Experience with project management tools (e.g., Monday.com, Asana, Jira)
• Experience researching, evaluating, and comparing software solutions

Qualifications

• 2+ years of experience in business analysis, business technology, systems implementation, or process improvement
• Demonstrated experience leading or supporting software implementations
• Experience gathering and documenting business and functional requirements