Business Systems Manager, Real Estate

About the role

This position will be working directly with Private and Strategic Investments business units at Bain Capital focused on Real Estate business. The person will participate at various levels in all technology related initiatives from inception to implementation and support.

Responsibilities

• Form strong working relationships with internal users - both business and technical - to facilitate application support
• Gather, validate, document, and facilitate implementation of business requirements for technology initiatives (includes business/data requirements, data flows, data modeling, workflow context and design, and user interface designs)
• Lead and participate in system planning and testing
• Participate in user acceptance testing and support system training / documentation
• Fulfill responsibilities related to production support as well as application development projects simultaneously
• Develop and own documentation in support of technology requests
• Manage and provide mentorship to junior team members

Qualifications

• Prior experience with Argus, Asset Eye / RealPage, Yardi or other real estate portfolio management systems
• Prior experience with Anaplan, Investran, eFront or other Private Equity systems a plus
• Cutting-edge skills in managing business requirements through the development lifecycle
• Expertise in developing workflow and functional Use Cases
• Intermediate skill level in data modeling, normalization, and SQL queries
• Prior experience with reporting and data visualization tools like Tableau or Power BI
• Prior development experience a plus
• Hands-on experience with AI-assisted (“vibe coding”) development using agentic tools such as Claude Code and Claude Cowork to prototype, build, and iterate on solutions
• Strong interpersonal skills