Business Systems Analyst, LIMS

About the Role

NeoGenomics is seeking a Senior Business Systems Analyst to join our Digital Technology Solutions team. This role serves as a senior individual contributor, leading requirements analysis and solution design across our laboratory technology portfolio. You will be the primary business analyst for the NeoLink clinical pathology platform and support broader laboratory systems, including LIMS, ELN, SDMS, and instrument integration workflows.

This is a hybrid in-office position with a Monday to Friday schedule, available in Ramsey, NJ; Fort Myers, FL; Durham, NC; or Houston, TX.

Why Join NeoGenomics

We offer a purpose-driven mission where your work improves patient care and contributes to saving lives. As part of our team, you’ll help NeoGenomics become the world’s leading cancer reference laboratory. We invest in our employees through career development, internal career coaches, and extensive training opportunities. Our culture emphasizes growth, engagement, and a world-class work environment.

Responsibilities

• Lead requirements elicitation, analysis, and documentation for complex initiatives across NeoLink, LIMS, and adjacent lab systems.
• Own user stories, acceptance criteria, functional specifications, and traceability from business need to solution delivery.
• Partner with Software Engineering, Architecture, and Quality teams to shape solution designs.
• Evaluate build vs. configure vs. buy tradeoffs and document architectural decision records for significant choices.
• Conduct current and future state workflow analysis across molecular, flow cytometry, FISH, and cytogenetics pathology workflows.
• Identify opportunities for automation, standardization, and clinical operational efficiency.
• Serve as the primary business analyst point of contact for laboratory operations leadership, medical directors, and pathology teams.
• Facilitate design workshops, drive prioritization discussions, and manage stakeholder expectations across competing demands.
• Coordinate requirements and design work across integrated platforms including NeoLink, NeoLIMS, Sapio, instrument interfaces, HL7 messaging, and downstream billing and reporting systems.
• Partner with Quality Assurance and Regulatory teams to ensure solutions meet CAP/CLIA validation requirements, HIPAA controls, SOX ITGC (where applicable), and FDA 21 CFR Part 11 electronic records requirements.
• Contribute to computer system validation (CSV) documentation and testing.

Requirements & Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Life Sciences, Chemistry, or a related field (required). Advanced degree preferred.
• 5+ years of experience in business systems analysis, with at least 3 years in a clinical laboratory environment.
• Must be authorized to work in the United States without employer sponsorship.
• Deep experience with LIMS platforms, laboratory workflows, and instrument integration patterns.
• Demonstrated experience leading requirements analysis on complex, multi-team initiatives from discovery through post-implementation.
• Strong facility with process modeling and requirements management tools including Jira, Confluence, Visio, and Lucidchart.
• Working knowledge of SDLC methodologies, Agile and hybrid delivery models, and DevOps practices.
• Understanding of software development concepts including RESTful APIs, JSON, relational databases, HL7 messaging, and integration patterns.
• Familiarity with regulatory frameworks affecting clinical laboratories including CAP/CLIA, HIPAA, SOX, and FDA 21 CFR Part 11.

Benefits

• Highly competitive benefits with a variety of HMO and PPO options.
• Company 401k match and Employee Stock Purchase Program.
• Tuition reimbursement and leadership development programs.
• 16 days of paid time off plus holidays starting on day one.
• Wellness courses and highly engaged employee resource groups.