Business Systems Analyst, LIMS

About the Role

NeoGenomics is looking for a Senior Business Systems Analyst to lead requirements analysis and solution design across our laboratory technology portfolio. This role serves as a primary business analyst for the NeoLink clinical pathology platform and supports broader laboratory systems, including LIMS, ELN, SDMS, and instrument integration workflows. The position partners with laboratory operations, medical, clinical, and technology teams to translate complex business and operational needs into functional requirements, system designs, and validated solutions.

This is a hybrid in-office position with a Monday - Friday schedule, with the option to work out of Ramsey, NJ, Fort Myers, FL, Durham, NC, or Houston, TX.

Responsibilities

• Lead requirements elicitation, analysis, and documentation for complex initiatives across NeoLink, LIMS, and adjacent lab systems.
• Own user stories, acceptance criteria, functional specifications, and traceability from business need to delivered solution.
• Partner with Software Engineering, Architecture, and Quality teams to shape solution designs.
• Evaluate build versus configure versus buy tradeoffs, and document architectural decision records for significant choices.
• Conduct current state and future state workflow analysis across molecular, flow cytometry, FISH, and cytogenetics pathology workflows.
• Identify opportunities for automation, standardization, and clinical operational efficiency.
• Serve as the primary business analyst point of contact for laboratory operations leadership, medical directors, and pathology teams.
• Facilitate design workshops, drive prioritization discussions, and manage stakeholder expectations across competing demands.
• Coordinate requirements and design work across integrated platforms including NeoLink, NeoLIMS, Sapio, instrument interfaces, HL7 messaging, and downstream billing and reporting systems.
• Partner with Quality Assurance and Regulatory teams to ensure solutions meet CAP/CLIA validation requirements, HIPAA controls, SOX ITGC where applicable, and FDA 21 CFR Part 11 electronic records requirements.
• Contribute to computer system validation (CSV) documentation and testing.
• Support enterprise process improvement and business transformation initiatives, mentor junior analysts, contribute to solution and architectural decisions, and represent Digital Technology Solutions in cross-functional forums, including the Change Control Board and platform steering committees.

Requirements & Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field required; advanced degree preferred.
• 5+ years of experience in business systems analysis, with at least 3 years in a clinical laboratory environment.
• Must be authorized to work in the United States without the need for current or future employer sponsorship.
• Deep experience with LIMS platforms, laboratory workflows, and instrument integration patterns.
• Demonstrated experience leading requirements analysis on complex, multi-team initiatives from discovery through post-implementation.
• Strong facility with process modeling and requirements management tools including Jira, Confluence, Visio, and Lucidchart.
• Working knowledge of SDLC methodologies, Agile and hybrid delivery models, and DevOps practices.
• Understanding of software development concepts including RESTful APIs, JSON, relational databases, HL7 messaging, and integration patterns.
• Familiarity with regulatory frameworks affecting clinical laboratories including CAP/CLIA, HIPAA, SOX, and FDA 21 CFR Part 11.

Benefits

• Highly competitive benefits with a variety of HMO and PPO options.
• Company 401k match and Employee Stock Purchase Program.
• Tuition reimbursement and leadership development programs.
• 16 days of paid time off plus holidays starting upon employment.
• Wellness courses and highly engaged employee resource groups.
• Internal career coaches and training opportunities to expand your knowledge base.