Business Systems Analyst II

About the role

The Business Systems Analyst II serves as a liaison between Supply Chain business stakeholders and technology teams. This role independently gathers requirements, supports ERP/JDE configuration, develops reporting solutions, leads process improvement activities, supports data governance, and coordinates medium-sized projects that improve operational efficiency, data visibility, and business process control.

Responsibilities

• Gather, analyze, and document business requirements to support operational and system improvement initiatives.
• Configure, support, and maintain ERP/JDE applications and related business systems.
• Coordinate, facilitate, and lead system testing activities, including user acceptance testing (UAT).
• Troubleshoot business process challenges and system-related issues to ensure operational continuity.
• Collaborate with IT and business stakeholders to design, implement, and support system enhancements.
• Support change management activities, solution deployment, and post-implementation stabilization efforts.
• Design, develop, and maintain business reports, dashboards, and Power BI solutions.
• Create and support Sequel Viewpoint reporting and analytics solutions.
• Develop, monitor, and analyze key performance indicators (KPIs) for supply chain and manufacturing operations.
• Lead requirements-gathering sessions, gap analyses, and business process assessments.
• Develop functional specifications, acceptance criteria, test plans, and implementation support documentation.
• Lead workflow optimization initiatives and support automation and digital transformation projects.
• Conduct root cause analyses and recommend corrective and preventive actions.
• Document current-state and future-state business processes and workflows.
• Monitor data quality KPIs and support master data management controls.
• Participate in data stewardship initiatives and data governance reviews.
• Define data validation rules and assist with data ownership and governance documentation.
• Support corrective action planning and follow-up for recurring data quality issues.
• Lead and participate in cross-functional project teams and workstreams.
• Coordinate project activities, deliverables, testing, training, and stakeholder communications.
• Track project milestones and communicate status updates, risks, and progress to stakeholders.

Requirements

• Bachelor's degree in Information Systems, Supply Chain Management, Business Administration, Industrial Engineering, Computer Science, or a related field.
• 3-7 years of experience supporting ERP systems, supply chain, manufacturing, reporting, business systems, or process improvement initiatives.
• JD Edwards (JDE) Manufacturing/Distribution experience.
• SQL, Power BI, Sequel Viewpoint, Power Automate, and advanced Excel skills.
• Knowledge of supply chain planning and manufacturing processes.
• Experience with data analysis, reporting, KPI development, and dashboards.
• Strong business analysis skills, including requirements gathering, gap analysis, and functional specifications.
• Experience with workflow automation, change impact assessment, and process improvement.
• Understanding of data governance and data quality principles.

Qualifications

• Microsoft Power BI and/or Power Platform certification.
• Lean Six Sigma Green Belt.
• APICS CPIM certification.
• Business analysis training or certification.

Benefits

• Opportunities for career growth
• Competitive compensation (competitive base salary and performance related bonus plan)
• Benefits packages (health, dental, and vision insurance, Wellness Program, PTO/Holidays, as well as a 401(k)-retirement plan with a company match)
• Innovated work environment where you will be a part of a dynamic and collaborative team
• Paid parental leave
• Tuition reimbursement
• Opportunities for professional development

Pay

The typical base salary range for this position is between $81,470.00 to $122,206.00