Business Systems Analyst I

About the role

Robert Half is seeking a Business Systems Analyst I to join our Applications, Technology and Innovation group. The team builds on and supports the HCM, Payroll, Benefits and Time modules, currently in PeopleSoft 9. A critical integration that the team built and supports are APIs integrating PeopleSoft Time functionality with our Native Mobile App and in the near-future with a Salesforce-based web client.

Responsibilities

• Documents business requirement for enhancement or defect/fix
• Creates Unit/System Test Cases in accordance with RH procedures.
• Communicates Business Requirements as required to other BSAs or SWEs.
• Performs Unit/System Testing as required; ensures test results are evaluated as Pass/Fail and documented.
• May be responsible for implementing system/configuration changes.
• Creates basic ad-hoc reports or queries in support of system functionality or user requirements.
• Affords assistance in developing new business processes to support system defect fixes, upgrades, and enhancements.
• Works with support groups to provide integrated system support.
• Provides post-implementation support and enhancement/defect documentation as needed.
• Affords assistance in customer training as needed.
• Provides maintenance and configuration of user tables.
• Might assist development team with pre-QA testing.
• Ensures that business processes, policies, and procedures are supported by proposed System solutions.
• Documents different options for solutions.
• Works with business development and QS teams to confirm solutions meet business requirements.
• Participates as a team member on special projects.
• Collaborates with technical resources to resolve basic system issues.
• Solves basic business problems as needed.
• Documents, leads reviews, and obtains formal approval from Business Owners, Development and QA for requirements for new systems or enhancements.
• Creates functional and system requirements for small scale changes.

Requirements

• AA or Certification degree in related field or equivalent experience
• MS Office Suite
• Subject matter knowledge in a related line of business
• SQL knowledge preferred
• Complete SDLC lifecycle experience
• Functional experience department dependent business objectives
• (Visio, Collaboration Tools - Talking, Video, Virtual Meetings)
• Working knowledge of enterprise level applications
• Experience in PeopleSoft HCM and/or Time and Labor preferred
• Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred
• PeopleSoft Upgrade Experience preferred
• Ability to interact and communicate with customers of varying levels of expertise
• Ability to communicate technical information to non-technical users
• Ability to communicate business process to technical resources
• Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow
• Ability to gather requirements
• Ability to create test plans
• Ability to prioritize job responsibilities
• Demonstrated Customer Service abilities
• Knowledge of business systems software
• Knowledge of Software Development Lifecycle
• Ability to write simple queries and reports
• Ability to work to a project plan, meeting established deliverables and timelines
• Ability to execute based upon directions from senior team member
• Adaptability and demonstrated good judgment

Qualifications

• AA or Certification degree in related field or equivalent experience
• MS Office Suite
• Subject matter knowledge in a related line of business
• SQL knowledge preferred
• Complete SDLC lifecycle experience
• Functional experience department dependent business objectives
• (Visio, Collaboration Tools - Talking, Video, Virtual Meetings)
• Working knowledge of enterprise level applications
• Experience in PeopleSoft HCM and/or Time and Labor preferred
• Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred
• PeopleSoft Upgrade Experience preferred
• Ability to interact and communicate with customers of varying levels of expertise
• Ability to communicate technical information to non-technical users
• Ability to communicate business process to technical resources
• Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow
• Ability to gather requirements
• Ability to create test plans
• Ability to prioritize job responsibilities
• Demonstrated Customer Service abilities
• Knowledge of business systems software
• Knowledge of Software Development Lifecycle
• Ability to write simple queries and reports
• Ability to work to a project plan, meeting established deliverables and timelines
• Ability to execute based upon directions from senior team member
• Adaptability and demonstrated good judgment

Skills

• Documenting business requirements
• Creating test cases
• Unit/system testing
• Implementing system/configuration changes
• Developing new business processes
• Providing system support
• Customer training
• Maintaining user tables
• Assisting development team with pre-QA testing
• Ensuring business processes are supported
• Documenting options for solutions
• Collaborating with technical resources
• Solving business problems
• Documenting and leading reviews
• Executing based on directions from senior team member
• Adapting to new situations

Benefits

• Group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• Paid time off for vacation, personal needs, and sick time
• Up to 17 days of CTO per calendar year
• Up to 11 paid holidays per calendar year
• Company 401(k) savings and investment plan or deferred compensation plan (if eligible)
• Employer match of 100% on the first 3% of your contributions for eligible employees

Pay

The typical annual salary range for this position is $60,000.00 - $90,000.00 and is negotiable depending upon experience and location.

Schedule

N/A

Location

N/A