Business Systems Analyst

About the role

Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Business Systems Analyst, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Duration: 10+ months • Location: MN-Inver Grove Heights, 100% remote

Responsibilities

• Provide technical application support and ownership for Accruent Meridian and other assigned RPT applications
• Configure, maintain, troubleshoot, test, enhance, and support Meridian, including document control, workflows, metadata, security, revisions, approvals, reporting, and integrations
• Support engineering and technical document management, including CAD drawings, drafting records, P&IDs, schematics, and controlled documents
• Partner with business and IT stakeholders to understand needs, analyze processes, document requirements, and translate objectives into system specifications, user stories, and technical solutions
• Gather and refine requirements; coordinate development, QA, user acceptance testing, implementation, and post-production support
• Develop and maintain application documentation, support procedures, technical specifications, knowledge articles, process flows, and user-training materials
• Provide user training and support for Meridian and other assigned applications
• Lead or support incident, problem, change, and release-management activities; identify root causes, and implement sustainable solutions
• Drive continuous improvement in business processes, document-control practices, application configuration, support processes, and error management
• Coordinate with IT teams, vendors, and business partners to deliver projects, enhancements, integrations, and operational support
• Ensure secondary support resources are identified, documented, and trained for assigned applications
• Support business-case development for new functionality or enhancements, including cost-benefit and risk-impact considerations
• Perform other responsibilities as needed or assigned

Qualifications

• Bachelor’s Degree or higher in Business, Information Systems, Computer Science, or related field (or equivalent years of training, work experience and education)
• 5+ years of hands-on technical experience with Accruent Meridian, including administration, configuration, support, implementation, or enhancement activities
• Experience managing engineering documentation and CAD drawings/drafting records, including document revisions, approvals, workflows, metadata, and controlled-document practices
• 4+ years of Information Technology and IT Business Systems Analysis experience to include the following:
  • Requirements definition
  • Business process definition
  • Strong documentation
  • Development and support of integrated business applications
  • Implementation and support of applications
  • End-to-end IT coordination and project support experience

Skills

• General