Business Systems Analyst

About the role

This is a hybrid position requiring onsite presence in Norwell, MA as needed. Technology is most impactful when it solves real business challenges. We're looking for a Business Systems Analyst who enjoys partnering with stakeholders, improving processes, and helping translate business needs into effective technology solutions. In this role, you'll act as the bridge between business users and IT, supporting projects from requirements gathering and solution design through testing, implementation, and user training. You'll work across departments to evaluate business needs, recommend improvements, and help deliver applications that drive operational success. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value‑added Custom Solutions Center in Lewisville, TX.

Responsibilities

• Partner with business teams to understand challenges and identify technology solutions
• Gather and document business requirements and functional specifications
• Support the design, testing, implementation, and enhancement of business applications
• Analyze business processes and recommend improvements to increase efficiency
• Assist with project planning, scheduling, status reporting, and resource coordination
• Collaborate with developers, end users, and leadership throughout the project lifecycle
• Develop user procedures, training materials, and conduct end-user training sessions
• Help troubleshoot production issues and support continuous improvement initiatives

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 1-4 years of experience in business systems analysis, business analysis, application support, IT, or a related field
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to communicate effectively with both technical and non-technical audiences
• Experience gathering business requirements and supporting technology projects
• Familiarity with ERP, enterprise applications, or business systems is a plus
• Collaborative mindset with a desire to learn and grow

Benefits

• Medical, dental, and vision insurance
• 401(k)/Roth plan with matching
• Healthcare Savings Accounts (HSA)
• Educational Assistance (Tuition Reimbursement)
• Continuous training opportunities
• Philanthropic opportunities and volunteer hours
• Paid Time Off (PTO)

Pay

Annual Compensation Range (Base Range): $68,000 - $85,000. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary will be confirmed at the time of offer.