Business Systems Analyst
Job Overview
Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing the following duties personally or through other team members. Or with experience, leads projects with support of others. This is accomplished by participation in customer projects or internal initiatives.
About the Role
This position involves creating and maintaining functional specification documents for software products, communicating with other Business Systems Analysts and project stakeholders to gather requirements and system functionality, developing system work flows, and assisting with training and support for sales and operations teams.
Responsibilities
- Create and maintain functional specification documents for software products supporting other Business Systems Analysts or for own project.
- Communicate with other Business Systems Analysts and/or project stakeholders to gather requirements and system functionality with the goal of receiving approval of project functional specification.
- Work with the project’s Business Systems Analysts and/or customer to define and simplify requirements.
- Work with the internal and external project team to build the User Acceptance Test Plan.
- Create and maintain product level requirements, standard work flows, and module descriptions for software products.
- Aid QA group in their efforts as needed to develop test plans and perform testing.
- Participate in internal integration testing activities to ensure continuous control over materials and products.
- Aid the Training and Development team with training material creation/maintenance.
- Assist with customer training.
- Provide Sales and Operations groups with product support.
- Work with project manager or Sales as Software Change Requests (SCR’s) are created.
- Aid with training Sales and Operations groups on new products or changes to existing products.
- Participate in on-site training, testing, project go-live as needed.
- Help to provide project continuity and assist with educating the company on our software products through lunch time training sessions, email blasts, etc.
- Responsible for helping to educate the company on our software products.
Requirements
- Bachelor of Science, Bachelor’s degree in Computer Science or Computer Information Systems; Master’s Degree a plus.
- Previous experience dealing directly with both customers and developers.
- Performed requirements gathering, managing customers through a Functional Specification create process.
- Strong analytical skills.
- Understanding of software design and databases.
- Excellent problem solving capability (business and technical).
- Excellent verbal and written communication skills.
- Experience in working with WMS, Supply Chain Management and Logistics applications.
- Enjoys working in the software development and automation technology field (very computer literate).
- Must be eligible to work in the USA long term without sponsorship.
Qualifications
- Well organized for tracking and resolving open questions to help see the project through completion of the Functional Specification phase.
- Consistently communicates with the Business Systems Analyst Team Lead and Manager both good news and bad news.
Preferred Skills
- Experience in writing user documentation and conducting end-user training.
Benefits
Health, Dental, and Vision Insurance
401(k) Retirement Plan with a company match
Vacation / Holiday Pay
Paid Volunteer time off
Tuition Reimbursement
Professional Associations, Conferences and Subscriptions
Company Meetings & Events
Policies
To learn more about Toyota Automated Logistics, visit our website. We do not work with outside recruiting agencies. No solicitation phone calls please.