Business Systems Analyst

About the Role

The Business Systems Analyst is responsible for assisting in the analysis, documentation, and communication of business and technical requirements to support projects and process improvements. This role works closely with business stakeholders and IT teams to translate business needs into functional specifications, ensure solutions align with enterprise standards, and support implementation activities. The position focuses on building foundational business analysis skills while contributing to the successful delivery of technology solutions.

Responsibilities

• Perform business analysis activities supporting workflow systems, including project initiatives, system enhancements, and integrated systems.
• Partner with Product Owners, business stakeholders, and technology teams to define business needs, translate requirements into user stories and acceptance criteria, and deliver scalable technology solutions.
• Facilitate requirements workshops, identify process improvement opportunities, and recommend innovative solutions that enhance business performance and customer outcomes.
• Demonstrate techniques to create business and functional requirements (artifacts).
• Analyze business problems and make recommendations for creative solutions.
• Provide production support for analysis and resolution of system defects reported by business partners.
• Build trusted relationships across the organization, proactively manage dependencies and risks, and communicate effectively with technical and non-technical audiences while embracing change and continuous improvement.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent combination of education and work experience required. Military experience will be considered in lieu of formal degree.
• 3+ years of progressive responsibility and successful business system analysis or relevant experience required.
• Knowledge in business analysis concepts (business process modeling (BPM), context diagrams, use cases, user stories).
• Knowledge of techniques used in requirements elicitation, project scoping, requirements analysis, project planning, and analysis activities.
• Knowledge of the annuity or financial services industry is preferred.