Business System Analyst

About the role

MJ Holding Company, LLC is the largest distributor of sports trading cards and trading card games like Magic: The Gathering and Pokémon. We are seeking a skilled Business Systems Analyst with expertise in Microsoft Dynamics NAV / Business Central (BC) to support and optimize our ERP environment.

Responsibilities

• Partner with business users to gather, analyze, and document ERP requirements across warehouse, fulfillment, logistics, planning, and accounting functions.
• Support ERP modules related to supply chain, logistics, and finance, ensuring alignment with business operations.
• Configure and troubleshoot ERP workflows, transactions, and system integrations.
• Build and maintain SQL queries and reports to support decision-making and data validation.
• Manage ERP-related XML and SFTP integrations for secure data exchange.
• Conduct system testing and UAT, ensuring ERP enhancements and upgrades meet requirements.
• Collaborate with accounting teams, applying basic accounting knowledge to reconcile ERP data and resolve discrepancies.
• Develop process documentation, training materials, and deliver end-user training as needed.
• Act as the liaison between IT, vendors, and business stakeholders to resolve issues and deliver improvements.

Qualifications

• Minimum of 5 to 7 years of experience in a Business Systems Analyst role with focus on ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, or similar).
• Hands-on experience with EDI, SQL, XML, and SFTP integrations.
• Familiarity with system testing processes and defect tracking tools.
• Basic understanding of accounting principles as they apply to ERP processes.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent written and oral communication skills, with the ability to translate technical details into business language.
• Prior experience in retail distribution, shipping, logistics or category management industry is a plus.

Benefits

• Total Rewards Package including annual merit increases and bonuses based on company and individual performance.
• Comprehensive benefits options such as medical, dental, vision coverage, disability insurance, health savings, and flexible spending accounts.
• 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution.
• Wellness resources including an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional.
• Variety of paid time off including vacation, salary continuance, and country-specific holidays.
• Recognition of employee milestones including life events and service anniversaries.