Business System Analyst

Responsibilities

• Work with the Project team members and business stakeholders to understand business processes and pain points.
• Develop expertise in the customers’ business applications.
• Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution.
• Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams.
• Discover and document requirements and user stories with a focus on improving both business and technical processing.
• Translate business needs into detailed user stories, use cases, process flows, and other artifacts.
• Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff.
• Identify and group related user stories into Themes, document the dependencies and associated business processes.
• Strong Sense of ownership and accountability.
• Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications.
• Able to manage competing priorities and meet deadlines.
• Absorb and assist Product Owner in maintaining the product backlog.
• Create conceptual prototypes and mock-ups.
• Create wireframes and prototypes.
• Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.
• Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
• Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing).
• Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress.
• Prepare agendas, capture key decisions and action items, and distribute meeting notes.
• Serve as the liaison between business users, project managers, developers, and other stakeholders.
• Provide regular updates on progress, risks, and issues.

Requirements

• The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology.
• Experience organizing and maintaining Product and Sprint backlogs.
• Experience translating client and product strategy requirements into application requirements and user stories.
• Proficient with defining acceptance criteria and managing acceptance process with development.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with large, multi-module systems.
• Experience with Application Lifecycle management (ALM).
• The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers.
• Experience in managing projects or workstreams independently.

Preferred Qualifications

• Experience using Team Foundation Server for agile software development and work item tracking.
• Ability to create low and high-fidelity wireframes to visually represent user flows and functionality.
• Experience building interactive dashboards and reports using Power BI Desktop.
• Strong experience in writing complex Sql queries for data extraction, transformation and reporting.
• Certified Scrum Master or Equivalent, experience running sprints & ceremonies.
• Ability to manage small-scale projects or workstreams independently.
• Experience using tools such as MS Project, JIRA, Confluence or equivalent.

Technical Skills & Tools (Required)

• Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
• MS Visio
• Microsoft Project
• Power BI / Tableau
• Oracle SQL/ SQL Server
• Figma or Balsamiq

Benefits

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.