Business System Analyst

Key Responsibilities

• Support, maintain, and improve the ERP system and related business applications.
• Manage support requests and troubleshoot system and application issues.
• Serve as the primary contact for the external IT managed services provider (MSP).
• Gather business requirements and identify process improvement opportunities.
• Document workflows, business processes, and system requirements.
• Administer user access, system security, software subscriptions, and technology inventories.
• Monitor system performance and recommend improvements.
• Support system integrations and cross-functional business operations.
• Develop and review reports to ensure data accuracy, security, and efficiency.
• Participate in ERP-related projects and continuous improvement initiatives.

Qualifications

• 1-3 Years of professional work experience with company systems.
• Experience supporting ERP systems; in a manufacturing environment preferred.
• Experience with small to mid-market ERP platforms; MIE Trak Pro experience is a plus.
• Knowledge of systems integration, workflow mapping, and application support.
• Strong troubleshooting, organization, and project prioritization skills.
• Excellent communication skills with the ability to work across technical and non-technical teams.
• An analytical, detail-oriented, and solutions-focused approach.

Position Summary – Business Systems Analyst

The Systems Analyst will support, maintain, and enhance the company's ERP platform and related business applications. This role serves as a key link between business users, leadership, and external IT partners to improve processes, resolve system issues, and drive technology improvements across the organization.

Work Environment

Hybrid (4 Days Onsite)

Benefits

• Medical
• Dental
• Vision
• Life
• 401(k)
• PTO

Compensation

$75,000 - $85,000

Location

Rosemont, IL Area