Business Strategy and Operations Program Manager, Data Center Operations

Google · Atlanta, GA · 3 wk ago

On-siteOTHRFull-time

About the role

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Responsibilities

Act as a team multiplier for our field teams by proactively identifying and eliminating operational bottlenecks and administrative friction that impede their daily work.
Own the end-to-end OKR process for the organization, leading the setup, tracking, and alignment of OKRs while ensuring that objectives are clear, relevant to field needs, and designed to minimize reporting overhead.
Organize and facilitate the regular meetings that keep the organization aligned, ensuring discussions are productive, and that critical blockers are identified and cleared.
Build trusted partnerships across cross-functional groups to drive operational improvements and ensure that initiatives are designed with business needs in mind.
Look for ways to simplify how we work.

Requirements

Bachelor's degree or equivalent practical experience.
8 years of experience in program or project management.
8 years of experience in business strategy, operations, or program management, with a focus on designing and driving organizational processes.
8 years of experience managing organizational rhythms (e.g., monthly/quarterly business reviews, OKR tracking, leadership summits) or executing internal communication strategies for operations.
8 years of experience managing cross-functional programs.

Preferred qualifications

5 years of experience in business operations or operational program management in a data center environment.
5 years of experience establishing business-centric metrics, KPIs, and evaluation frameworks for complex organizations.
Experience with designing and implementing process improvements or change management initiatives that resulted in measurable organizational efficiency gains.
Demonstrated ability to influence cross-functional partners and leadership across a global team to drive operational improvements, particularly in ambiguous environments where engaged priorities exist.
Strong executive leadership presentation skills with the ability to communicate effectively to executive stakeholders.

Benefits