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Business Services Consultant – Workforce Operations

Innova Solutions · Minneapolis, MN · Yesterday
On-siteConsulting$41–$46/hrFull-time

About the role

A client of Innova Solutions is immediately hiring for a Business Services Consultant – Workforce Operations.

Position type: Full-time, Contract (W2)
Duration: 12 Months Contract w/ extension.
Location: Charlotte, NC/ Minneapolis, MN – 3 days onsite

Overview

Client is seeking a detail-oriented Business Services Consultant to support workforce operations, governance, and planning across a global technology organization. This role is ideal for someone who enjoys working within structured processes, managing workforce requests, tracking approvals, and delivering executive reporting. You will partner with Technology, Human Resources, Finance, Recruiting, and Workforce Management teams to ensure workforce activities move efficiently while maintaining accuracy, compliance, and visibility throughout the process.

Responsibilities

  • Review, validate, and process workforce-related requests before they move through approval workflows.
  • Manage checklist-driven activities and ensure all required process steps are completed accurately.
  • Reconcile data across multiple systems to maintain consistency and identify discrepancies.
  • Track workforce requests, hiring activities, and approvals while providing regular status updates.
  • Create workforce reports, dashboards, and presentations for leadership using workforce and recruiting data.
  • Support workforce planning activities, including headcount tracking, hiring forecasts, and organizational updates.
  • Partner with Technology, Finance, Human Resources, Recruiting, and Workforce Management teams to ensure requests align with business priorities.
  • Identify opportunities to improve operational processes, increase efficiency, and enhance workflow visibility.
  • Create executive presentations and communicate workforce insights, risks, and recommendations.
  • Support strategic workforce initiatives, governance activities, and special projects as needed.

Requirements

  • Experience supporting workforce operations, business services, business operations, workforce planning, program coordination, organizational effectiveness, change management, or process improvement.
  • Experience working within structured workflows, approval processes, request management, or operational support functions.
  • Excellent organizational skills with exceptional attention to detail.
  • Experience reconciling information across multiple systems and ensuring data accuracy.
  • Ability to compile data from multiple sources and provide clear status reporting to stakeholders.
  • Proficiency with Microsoft Excel for data analysis and reporting.
  • Experience creating presentations and executive summaries using Microsoft PowerPoint.
  • Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.

Qualifications

  • Education and certifications as relevant to the role.
  • Work experience as relevant to the role.

Skills

  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of HRIS systems and workforce management tools.

Benefits

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

About Innova Solutions

Innova Solutions is a global staffing firm headquartered in Atlanta, Georgia, with approximately 50,000 professionals worldwide and an annual revenue approaching $3 Billion. We deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions

  • Named One of America’s Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Contact

To apply, please submit your resume and cover letter at https://www.innovasolutions.com/. For more information, contact Devanshi Sahay at (+1) 678-834-8105 or devanshi.sahay@innovasolutions.com.

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