Business Service Representative

About the role

The Fountain Group is hiring a Business Service Representative for a prominent client in Glen Allen, VA. This is a great opportunity to launch your career in business operations while gaining hands-on experience in order fulfillment, shipping, and customer support.

Responsibilities

• Accurately enter customer orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist with demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Support general administrative duties as needed.

Required Skills

• Experience with order entry systems.
• Strong attention to detail and accuracy.
• Basic customer service skills.
• Effective verbal and written communication.
• Strong time management and organizational skills.
• Ability to work collaboratively in a team environment.
• Basic understanding of inventory management.
• Ability to maintain and organize operational documentation.

Pay

$19.00 - $23.00/hour

Schedule

Monday-Friday, 8:30 AM - 5:00 PM. Some OT possible when needed.

Benefits

• 3-month contract with potential to extend and/or convert based on performance and budget.
• Some overtime available when needed.
• Excellent entry-level opportunity in business operations.
• Gain valuable experience with a leading organization.