Business Sales Representative

About the role

In this individual contributor role, you will play a key part in connecting millions of prospective customers to the products and services that power their digital lives.

Responsibilities

• Spend your days calling to introduce prospective customers to Spectrum products and services and generating new sales leads
• Participate in daily huddles to set performance goals and expectations
• Demonstrate the value and benefits of our products and services
• Share recommendations on connectivity solutions aligned to customer needs
• Maintain accurate records of all customer interactions

Requirements

• Full-time
• Entry-level
• Paid on-the-job training
• Career progression opportunities - earn more as you grow

Qualifications

• Full-time
• Entry-level
• Paid on-the-job training
• Career progression opportunities - earn more as you grow

Skills

• Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc.
• Strong communication skills with the ability to read, write, speak, and understand English
• Emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions
• Goal-oriented with a track record of meeting or exceeding sales targets/expectations
• Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment
• Effective use and multitasking with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator
• Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement
• Troubleshoot technical problems with effective solutions

Benefits

• Comprehensive, paid training to learn all about our winning sales techniques, products, and services
• Access to the tools and resources you need to succeed
• Ongoing updates to ensure your knowledge of Spectrum products and services is evolving

Pay

• Competitive starting wages with opportunities to increase your earnings as you grow
• High-quality and affordable health and insurance benefits
• Market-Leading Retirement Plan
• Employee Stock Purchase Plan
• Free & Discounted Products
• Education Benefit

Schedule

• Your Schedule

Qualifications

• Education
• High school diploma or equivalent; further education in sales or business is a plus
• Experience
• Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate’s degree, or equivalent combination of education and experience

Skills

• Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc.
• Strong communication skills with the ability to read, write, speak, and understand English
• Emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions
• Goal-oriented with a track record of meeting or exceeding sales targets/expectations
• Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment
• Effective use and multitasking with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator
• Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement
• Troubleshoot technical problems with effective solutions