Business Risk Specialist II

Regular, full-time position. Fluency in English required. Work shift: 1st shift (United States of America). In-office requirement: 5 days per week in Charlotte, NC or Atlanta, GA. No remote or telecommute option.

About the role

A first line of defense risk professional within the Finance Business Execution and Risk Office (BERO), responsible for the execution, coordination, and support of various risk programs aligned to Finance business partners. These include business and regulatory change initiatives, model risk management, end user computing (EUC) management, loss events, third-party risk, data risk, policy and procedure support, and cyber risk.

Utilizes risk expertise to support the implementation, governance, and continuous improvement of risk programs in alignment with regulatory expectations while balancing business needs and program execution requirements. Partners closely with first, second, and third line risk teams, Risk Specialists, and Finance Business Unit stakeholders to promote effective risk management practices and operational excellence.

Serves as a key contributor to operational risk management efforts by providing analysis, coordination, stakeholder support, and governance execution while reinforcing business ownership of risk, operational accountability, and adherence to enterprise governance requirements. Delivers visibility and analysis into operational risk trends, remediation progress, governance priorities, and business readiness activities through ongoing monitoring, reporting, and coordination.

Responsibilities

• Assess, evaluate, and communicate risk and governance issues, while promoting business ownership of risk and operational accountability through stakeholder engagement.
• Influence and contribute to the ongoing enhancement and maturation of enterprise risk programs to align with regulatory expectations and business objectives.
• Identify and implement opportunities to increase efficiency, consistency, scalability, and effectiveness across risk management activities and operations.
• Provide feedback and partnership support to second- and third-line risk teams, including participation in program reviews, testing activities, and ongoing risk management initiatives.
• Execute enterprise risk program requirements and governance activities across assigned business areas, including assessing, monitoring, and escalating operational, control, and regulatory concerns.
• Analyze and interpret KRIs, risk reporting, and remediation activity, coordinating governance actions and commitments to promote accountability and effective risk management outcomes.
• Facilitate governance forums, escalations, and committee activities, including developing reporting and risk insights to inform leadership decisions and operational oversight.
• Develop risk-related materials for level II and III committees and governance meetings.
• Partner with ECCO, Compliance, Audit, Legal, and enterprise governance partners to advance governance objectives, stakeholder communication, and remediation efforts.
• Communicate, train, and monitor adherence to risk program requirements among Finance business partners and BERO teammates; provide coaching and share best practices to drive consistency and effectiveness.
• Act as a liaison between BERO, Finance business units, and second-line risk program owners and advisors.
• Deliver recommendations for updates to policies, standards, procedures, and governance practices supporting risk program execution.
• Execute and support change and regulatory change risk, external events, data risk, model risk, EUC management, third-party risk, and program risk activities for the assigned business unit.
• Analyze incidents and risk trends, assess remediation effectiveness, and evaluate process weaknesses to identify risk mitigation opportunities and strengthen governance outcomes.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Risk Management, Economics, Public Administration, Information Systems, or equivalent professional experience.
• 5+ years of experience in operational risk management, governance, compliance, audit, controls, business operations, or related disciplines.
• Strong understanding of operational risk management principles, governance frameworks, issue management processes, remediation oversight activities, and control monitoring practices.
• Experience supporting enterprise risk programs, governance reporting, audits, regulatory examinations, or operational governance activities.
• Ability to analyze operational risks, control concerns, remediation activities, and governance information to identify trends and support management decision-making.
• Strong communication, stakeholder engagement, and coordination skills.
• Experience preparing governance reporting, operational metrics, KRIs, risk summaries, and management materials.
• Ability to manage multiple priorities and coordinate activities across business functions and enterprise partners.
• Strong analytical, organizational, documentation, and problem-solving capabilities.
• Proficiency with Microsoft Office applications, reporting tools, and data analysis techniques.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may vary by division.

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) during the first year of employment, along with 10 sick days and paid holidays.
• Depending on the position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.