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Jobs · OTHR · Texas

Business Relationship Support Associate - GPL Dedicated CSO3

Wells Fargo · Irving, TX · 6 days ago
OTHR$25.48–$41.83/hrFull-time

About This Role

Wells Fargo is seeking a Business Relationship Support Associate within Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfrfjobs.com.

Required Qualifications

  • 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

  • Treasury Management Dedicated Client Services experience
  • Experience supporting Complex Treasury Management Products (Ex: ECS Product Suite, BAI, International Wires) and utilizing Treasury Management Tools and Applications (Ex: UAM, Service View, Hogan)
  • Ability to triage and troubleshoot complex issues, inclusive of root cause identification and communication of resolution to clients and internal stakeholders
  • Intermediate knowledge of Commercial Banking or Corporate Investment Banking client base
  • Strong personal leadership skills, including initiative, accountability and the ability to inspire and motivate others
  • Previous call center experience
  • Strong telephone etiquette
  • Excellent verbal, written, and interpersonal communication skills
  • Able to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
  • Effective organizational, multi-tasking, and prioritizing skills
  • Able to work in a fast-paced deadline driven environment

Job Expectations

  • The schedule for this position is Monday - Friday 9:00 AM and 6:00 PM
  • This position offers a hybrid work schedule
  • Ability to travel up to 10% of the time

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

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