Business Relationship Manager II

About the role

The Business Relationship Manager (BRM) provides a direct linkage between Tulane University’s Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. The BRM II assists the AVP for BRM with providing strategic consulting-level support and guidance throughout business-IT initiatives, and supports the AVP in the planning and execution of initiatives to enable the University units to achieve objectives through the effective use of technology. The BRM II works proactively and requires minimal supervision from the AVP.

Qualifications

• Minimum Qualification: Bachelor’s degree and five years of relevant experience OR High School Diploma/Equivalent and eleven years of relevant experience
• Demonstrated experience partnering with business stakeholders in multiple organizations
• Preferred Qualification: Bachelor’s Degree in a relevant field
• Basic understanding of ITSM/ITIL
• Prior experience in Higher Education
• BRMP certification