Business Process Manager - Quality Governance

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains within the Real Estate & Construction space. You will partner with operational leaders and project stakeholders to standardize workflows, identify bottlenecks, and improve execution quality. The position offers the opportunity to create measurable efficiency gains and scalable operational improvements.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead and oversee the GO-Title Quality Governance organization
• Establish enterprise quality standards and governance practices
• Develop operational quality strategies aligned with business goals
• Monitor operational quality metrics and reporting
• Drive enterprise-level continuous improvement initiatives
• Serve as an escalation point for significant quality concerns
• Lead executive-level quality reviews and operational alignment discussions

Requirements

• Bachelor's degree in Business, Operations, Quality Management, or related field preferred
• 8-12+ years of operational, quality, title, or related business experience required
• Experience leading quality governance and operational improvement initiatives preferred
• Experience facilitating executive-level discussions preferred
• Advanced knowledge of quality management systems and operational governance

Benefits

• Coaching, mentoring, and talent development opportunities
• Remote work flexibility for a better work-life balance
• Strategic partnerships with various stakeholders for collaborative growth

Pay

$97,700 – $130,300 annually