Jobs · Management · Tennessee

Business Process Manager-Dermatology-100% ONSITE

Tennessee Dementia ECHO · Nashville, TN · 3 days ago
ManagementFull-time

Key Responsibilities

  • Ensures the most effective operation of the area through program development and management, process improvement, and coordination of processes across functions involving credentialing and hiring/onboarding/orientation of new faculty including completing immigration requirements.
  • Manage and support business functions within the department involving appointments, reappointments, promotions, and assisting in the processing of faculty reimbursements.
  • In collaboration with the CBO, ensure that strategic goals are met, analyze and apply strategic elements effectively.
  • Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.
  • Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.

Technical Capabilities

  • Clerical/Administrative (Advanced): Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing.
  • Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.
  • Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
  • Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
  • Human Resources Policies and Procedures (Intermediate): Knowledge, adherence and application of human resources policies and procedures.

Core Accountabilities

  • Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
  • Problem Solving/Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
  • Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
  • Team Interaction: Provides informal guidance and support to team members.

Core Capabilities

  • Serving Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
  • Solving Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
  • Offering Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
  • Ensuring High Quality: Performs Excellent Work; Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly; Ensures Continuous Improvement; Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them; Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
  • Managing Resources Effectively: Demonstrates Accountability; Demonstrates a sense of ownership, focusing on and driving critical issues to closure; Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area; Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
  • Fostering Innovation: Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches; Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges; Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications

  • Certifications: Not specified
  • Work Experience: Relevant Work Experience Experience Level 3 years
  • Education: Bachelor's

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