Business Process Analyst / Technical Writer

Job Summary

General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. This role combines business process analysis, technical writing, and project coordination to support engineering execution within a Quality Management System (QMS).

Duties and Responsibilities

• Develop, document, and maintain engineering procedures, Design Assurance processes, checklists, templates, and training materials in alignment with QMS and contractual requirements.
• Perform process mapping and continuous improvement activities to standardize Engineering Design Procedures and enhance process clarity and efficiency.
• Gather, analyze, and synthesize technical data from engineering artifacts (e.g., drawings, specifications, test procedures) and subject matter experts to produce clear, accurate, and user-focused documentation.
• Ensure audit-ready documentation, including traceability, configuration control, and alignment with design reviews, verification activities, and milestone planning.
• Cook up and support technical and process reviews, ensuring proper stakeholder engagement, documentation tracking, and record retention.
• Conduct collaborator process assessments and support alignment with internal processes and external requirements.
• Identify process gaps, risks, and inefficiencies; support resolution and continuous improvement efforts with engineering and program teams.
• Ensure compliance with company policies, regulatory requirements, and safety practices.

Qualifications

• Typically requires a Bachelors degree in a related field and six or more years experience as a business process analyst working with computerized management systems to include, but not limited to, product life cycle systems. May substitute equivalent experience in lieu of education.
• Experience developing and maintaining controlled technical documentation, procedures, and process artifacts.
• Familiarity with QMS and Design Assurance principles, including document control, traceability, configuration management, and design review processes.
• Experience in regulated environments (e.g., AS9100, CMMI) preferred.
• Proficiency with document management and collaboration tools (e.g., SharePoint or similar systems).
• Strong analytical, organizational, and communication skills, with the ability to translate complex technical concepts into clear documentation.
• Ability to work independently and collaboratively in a team environment while maintaining confidentiality.
• Ability to obtain and maintain DOD security clearance is required.